HSBC

Underwritten by AXA Affin General Insurance Bhd

HSBC Comprehensive Car Insurance

Renew your motor insurance fast with HSBC! Make sure your vehicle is insured against any loss or damage, including personal accident protection for both the driver and passengers.

    • 24/7 Free Towing Up To RM200
    • Up To 55% No-Claim Discount
    • Excess from just RM400
    • 24/7 Roadside Assistance

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How To Claim

Who do I call to make a claim or state an emergency?

HSBC Hotline
 +60321708282
Claim Assistance Hotline
 1300880980
Roadside Assistance & Emergency Hotline
 1300880980

Features

What makes this insurance policy stand out?

Cover Type
Comprehensive
Warranty On Claims
get compensation for faulty repair or replacement parts
Alternative Travel Assistance
get help with transportation, healthcare referral, and hotel bookings when on the road
0% Repair Cost
for vehicles aged 5 years and below

Coverage

What can I claim from this insurance policy?

 
CoveragePrivate CarsCommercial CarsMotorcycles
Bodily Injury 3rd party only
Did you cause an accident where somebody got hurt?
CoveredNot coveredNot covered
Loss or Damage to Your Own Vehicle 
Claim if your car's been stolen or wrecked due to road accident or fire
CoveredNot coveredNot covered
Loss or Damage of Property 3rd party only
Negligent on the road? Give compensation to other pedestrians or motorists
CoveredNot coveredNot covered
Accidental Death 3rd party only
Do not add to fatalities on the road. Stay focused behind the wheel
CoveredNot coveredNot covered
Add-on CoveragePrivate CarsCommercial CarsMotorcycles
Windscreen 
Windshield cracked, scratched, or simply broken? Claim without losing NCD
CoveredNot coveredNot covered
Car Accessories 
Claim for a stolen stereo or custom rims without losing your NCD
CoveredNot coveredNot covered
Special Perils Cover 
Driving in dangerous conditions? You're covered for floods, typhoons, and landslides
CoveredNot coveredNot covered
Strike, Riot, and Civil Commotion 
There's a riot going on! You're covered for damage
CoveredNot coveredNot covered
Legal Liability of Passengers 
Cover for bodily injury caused by your passengers
CoveredNot coveredNot covered
Legal Liability to Passengers 
Protection against legal action brought against you by your passengers
CoveredNot coveredNot covered

Frequently Asked Questions about HSBC Comprehensive Car Insurance

Things you might want to know

What is the HSBC Comprehensive Car Insurance all about?
The HSBC Comprehensive Car Insurance will provide you financial protection against the following unfortunate events:

  • Loss or damage to your own vehicle due to accidental fire, theft, or accident.
  • Your liability or your any insured drivers' liability to third parties for bodily injury, death, property loss or damage.

What does the HSBC Comprehensive Car Insurance cover?

  • You'll be covered for a variety of situations on and off there road:
  • Breakage of glass in windscreen, window and sunroof
  • Passenger liability cover
  • Strike, riot, and civil commotion
  • Current year NCD relief
  • Vehicle accessories

How do I decide what value to insure my car for?
For a new vehicle, the value chosen should be the purchase price. For older vehicles, you should insure for the 'market value'. Car magazines or your local dealer are a good source of information on this.

Can I still enjoy no loading/ no excess if I have made claims before?
It depends. Different terms may have to be applied if you have made claims during the past 3 years. The most commonly used loading factors are your age, cubic capacity (engine CC), specific claims experience of your vehicle and re-conditioned vehicles. The insurance company can apply a loading on you to ensure that the amount charged commensurates with the risk borne.

How long will my claim take to process?
Once all the necessary documentation has been obtained and there are no outstanding matters, AXA aim to provide payment within 10 working days. For further assistance, please call AXA Customer Service at 03-2170 8282 from 9am to 5pm, Monday to Friday (excluding Public Holidays) or email AXA. Please expect a reply within 1 working day.

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