Prudential Crisis Care

Prudential Crisis Care provides lump sum benefit upon diagnosis of any 43 covered critical illnesses including HIV, Muscular Dystrophy & Terminal Illness.

Prudential Crisis Care
Min Sum Covered
No. of Illness
Entry Age
1 year - 70 years
Max Cover Age
Not applicable
Early Stage Coverage


What can I claim from this insurance policy?

  • Cancer
Major Organ Failure
  • End-stage Kidney Disease
  • Medullary Cystic Disease
  • Systemic Lupus Erythematosus With Lupus Nephritis
  • End-Stage Liver Disease
  • End-Stage Lung Disease
  • Fulminant Viral Hepatitis
  • Primary Pulmonary Arterial Hypertension
  • Chronic Aplastic Anemia
  • Terminal Illness
  • Major Organ Transplant
Heart Related
  • Heart Attack
  • Other Serious Coronary Artery Disease
  • Heart Valve Surgery
  • Surgery To Aorta
  • Severe Cardiomyopathy
  • Coronary Artery Bypass Surgery
  • Artery Disease
Brain Related
  • Brain Surgery
  • Benign Brain Tumor
  • Coma
  • Alzheimer's Disease Or Irreversible Organic Degenerative Brain Disorders
  • Loss Of Independent Existence
  • Motor Neuron Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Paralysis Or Paraplegia
  • Parkinson's Disease
  • Progressive Scleroderma
  • Stroke
Infection Related
  • Bacterial Meningitis
  • Encephalitis
  • HIV Due To Blood Transfusion
  • Occupationally Acquired HIV
  • Full Blown AIDS
Accident Related
  • Major Burns
  • Major Head Trauma
Sensory Loss
  • Deafness Or Total Loss Of Hearing
  • Loss Of Speech
  • Blindness Or Total Loss Of Sight
Special Benefits
  • Appalic Syndrome
  • Poliomyelitis

Contact Info

Who do I contact for any inquiries?

Prudential Hotline


Minimum Entry Age
At least 1 years of age
Maximum Entry Age
At most 70 years of age

More Information

Who is eligible to sign up for Prudential Crisis Care?

Anyone from either gender who falls between the ages of 19 and 70 years old are eligible to get protection from the Prudential Crisis Care.

How much of my sum assured can I receive when I make a claim to Prudential Malaysia?

For the little ones aged 1, 2, 3, 4 and 5 years old, the proportion of the Crisis Care sum assured amount payable by Prudential Malaysia is 20%, 40%, 60%, 80%, and 100% when you are diagnosed with a critical illness. 

That means, for someone above 5 years old, you can potentially receive 100% of your basic sum assured, subject to the severity of the illness.

What are the main features of this Prudential critical illness insurance?

The Prudential critical illness insurance optional rider have extended its critical illness coverage to 43 critical illnesses. 

What's even better, this extension has no additional premium or cost of insurance being charged. The additional 7 new critical illnesses are:

  1. Occupationally Acquired HIV Infection
  2. Muscular Dystrophy
  3. Terminal Illness
  4. Poliomyelitis
  5. Appalic Syndrome
  6. Chronic Relapsing Pancreatitis
  7. Progressive Scleroderma

This is an optional rider designed to make a one time payment when you are diagnosed with any of the 43 critical illnesses. Any claims made on this policy will not affect the coverage of your basic plan.

Prudential Crisis Care Premiums - when, how much and how long?

We answer some of your questions about Prudential Crisis Care premiums:

  1. You will have to pay your critical illness insurance premiums throughout the duration of the policy.
  2. Your Prudential premiums will largely depend on your age, gender and whether you are a smoker.
  3. You have the option of paying your Prudential Malaysia premiums annually, half-yearly, quarterly or monthly via auto debit, credit card, cash or cheque.
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