Depending on the type of claim you are making, there are a few ways to make your claim to AXA Affin.
1. Emergency Case
If you require emergency medical attention then you will be driving into the emergency admission at the hospital you visit. In the case that you are at an AXA Affin Panel hospital then you need only present your medical card and let AXA Affin handle the rest. Remember to fill up a pre-authorization form. For the most part, this is the easiest method. If you are not at a Panel hospital then you will have to make your own payments and later submit a claim form for reimbursement.
2. Scheduled Visit
If you wish to schedule a visit to a hospital, you need to contact AXA Affin a day or two before your appointment and send them the admission letter provided by the hospital. By following this procedure, you will receive a guarantee letter from MiCare that you can bring along with you to the appointment, making your payments easier.
3. Reimbursement Request
Download and fill the AXA Affin claim form here and gather it with claim supporting documents such as claim statement, medical report, original bills and investigation report. Submit the claim form and documents to your agent or directly to AXA Affin to be processed.