FWD Insurance i-Med

A standalone medical card that offers a high annual limit of up to RM90,000 with premiums as low as RM41.85* per month. Get the medical care that you need with the help of an affordable medical plan that suits your financial and protection needs.

FWD Insurance i-MedLow Monthly Premium
Annual Limit
up to RM90k
Lifetime Limit
No limit
Room & Board
up to RM250
Coverage Age
18 years - 70 years
No. of Panel Hospitals
Investment-Linked Plan


How much you can claim for hospital bills

Annual Limit
from RM60k up to RM90k
Lifetime Limit
No limit
Pre-Hospitalisation Diagnostic Tests
Not applicable
Room & Board
from RM150 up to RM250maximum 200 days per disability
Surgical Fees
As charged 
Intensive Care Unit (ICU)
As charged maximum 100 days per disability
Hospital Services and Supplies
As charged 
Day Care Surgery
As charged 
Anaesthetist Fees
As charged 
Operating Theatre Fees
As charged 
In-Hospital Physician Visits
As charged daily with 2 visits per day
Outpatient Kidney Dialysis Treatment
As charged outpatient benefit
Outpatient Cancer Treatment
As charged outpatient benefit
Day Surgery
As charged 
Ambulance Fees
As charged 
Hospital Service Tax
As charged 


Additional benefits with this insurance

15 days cancellation refund
Hospital Accommodation
Up to 200 days

How to Claim

Who do I contact if I have a question or emergency?

Medical Assistance Hotline & Services
FWD Insurance Customer Care Hotline

If you choose Pay & File admissions, follow these steps to speed up your claim:

1. Fill in the Notice of Claim Form
Complete and submit the Notice of Claim form and send it to FWD Insurance as soon as possible / within the prescribed time of your policy.

2. Fill in the Claim Form

Visit the FWD Insurance website > "Claims" and choose the relevant Claim Form. Print it out and fill it in.

3. Prepare Supporting Documents
Compile all supporting documents such as medical bills, operation bills and in-hospital physician proof of appointment.

Bring the documents mentioned above to your nearest FWD Insurance branch. Should you need help, call the Customer Careline at 1 300 22 6262 (Local) or +603 2298 0088 (Direct Line) for assistance.


Minimum Entry Age
At least 18 years of age
Maximum Entry Age
At most 45 years of age
Maximum Renewal Age
At most 69 years of age
Coverage Expiry Age
At most 70 years of age

More Information

What is FWD Insurance i-Med?

FWD Insurance i-Med is a non-participating, yearly renewable medical plan that offers you coverage for hospitalisation room and board, incentive care unit (ICU), surgical benefits, outpatient benefits, and non-surgical medical benefits, including outpatient kidney dialysis treatment and outpatient cancer treatment.

There are two (2) types of medical plans being offered namely Plan 1 and Plan 2 and each comes with different annual limits. Depending on your lifestyle, financial commitments and protection needs, you can opt for either an annual limit of RM60,000 for Plan 1 or RM90,000 for Plan 2.

Despite the amount gap, it is worth highlighting that both plans offered no lifetime limit—which means there will be no reduction in your coverage up to age 70.

Tell me about the benefits of this medical plan.

Upon signing up for FWD Insurance i-Med, you as the policyholder can enjoy the benefits shown below. Please have a look at the Product Disclosure Sheet (PDS) here or the Policy Wording/Policy Contract to find more details about the benefits of i-Med.

  • Cashless admissions

Not only you are able to apply for this medical card online, but you can also benefit from its cashless admissions to any of its major panel hospitals nationwide should you seek medical treatment.

By cashless admissions, we mean that you don’t have to pay a single cent from your own pocket. You just have to present your FWD Insurance i-Med medical card upon admission and your IC for identification, then the rest will be taken care of.

  • Hospitalisation benefits

One of the major reasons people get a medical card is to do well out of the hospitalisation benefits being offered. Depending on the type of plan you would like to opt for, you can enjoy the room and board benefits below upon admission. Please note that the said benefit for each plan has a maximum hospital stay of 200 days per disability.

Plan 1: RM150

Plan 2: RM250

How much premium do I have to pay?

The amount of premium you would have to pay should correspond to three criteria which include the type of plan you choose, your age as well as your occupation. For an example of the premium amount, check out the table below for easy reference. Otherwise, you can find more detailed information in the PDS.

Attained AgePlan 1
(Annual Premium)
Plan 2
(Annual Premium)
18 - 25RM502.00RM709.00
26 - 30RM523.00RM738.00
31 - 35RM573.00RM814.00
36 - 40RM659.00RM942.00
41 - 45RM746.00RM1,069.00
46 - 50*RM1,035.00RM1,497.00
51 - 55*RM1,387.00RM2,015.00
56 - 60*RM1,836.00RM2,678.00
61 - 65*RM2,558.00RM3,745.00
66 - 70*RM3,553.00RM5,212.00

*For renewal only

As you can see, the older you get, the higher the premium payable will be. Hence, it is always advisable to get covered with a medical plan the soon as you can. Staying healthy is a luxury and while we try our best to keep our health in check, we can never predict what’s going to happen in the near future. And it goes without saying—better to be safe than sorry!

Additionally, please note that the premium payable stated above is not guaranteed and will increase according to your age at renewal. FWD Insurance has the right to revise the premium by giving you a thirty (30) days advance notice.

Am I eligible to apply for FWD Insurance i-Med?

You are eligible to apply if you are aged between 18 years to 45 years old, while the renewal of this policy is open up to the age of 69 as the coverage expires at 70 years old. After that age, this policy will cease and will no longer work.

Apart from that, we also would like to highlight that students, housewives, retirees or unemployed individuals are eligible to sign up for Plan 1 only.

Additionally, individuals with pre-existing conditions or illnesses are not eligible to apply for FWD Insurance i-Med. Other major exclusions can be found in the Product Disclosure Sheet.

Can I cancel my policy?

Yes, you are allowed to cancel your policy and here’s how it works.

Upon receiving the policy contract, you are given a free-look period of 15 days to match them with your needs, budget or preference. And if you return the policy contract back to FWD Insurance within the said period, a percentage of the premiums that you have paid will be refunded to you, without any interest. Thereafter, the policy will be nulled from commencing.

Regardless, you still need to give advance notice to FWD Insurance should you want to cancel your policy. The refund is also subject to you not making any claim on the policy during the current policy year. To find more details on the amount of the premium refund, simply go through the PDS or Policy Wording/Policy Contract shown below.

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