Make a claim like a boss! Know the process beforehand to avoid making any costly mistake.
For admission to a Progressive Insurance panel hospital
- Be ahead of the queue by presenting your medical card to the hospital receptionist.
- Progressive Insurance will bear all the medical fees covered by your policy.
- Upon discharge, settle only the charges in excess of your insurance coverage. Otherwise, walk away with no worries.
For admission to a non-panel hospital:
- Ensure that Progressive Insurance is informed of your possible claim not later than 30 days of your treatment.
- Fill in the claim form
- Submit original supporting documents such as a medical bill, receipt of payment and medical report together with the completed claim form
You can deliver the documents to the following address:
9th Floor, Menara BGI, Plaza Berjaya
12, Jalan Imbi,
55100 Kuala Lumpur, Malaysia
If you need any further assistance, contact them at 03 2118 8000 or send an email to [email protected].