Make a claim like a boss! Know the process beforehand to avoid making any costly mistake.
For admission to a Progressive Insurance panel hospital
- Be ahead of the queue by presenting your medical card to the hospital receptionist.
- Progressive Insurance will bear all the medical fees covered by your policy.
- Upon discharge, settle only the charges in excess of your insurance coverage. Otherwise, walk away with no worries.
For admission to a non-panel hospital:
- Ensure that Progressive Insurance is informed of your possible claim not later than 30 days of your treatment.
- Fill in the claim form
- Submit original supporting documents such as medical bill, receipt of payment and medical report together with the completed claim form
You can deliver the documents to the following address:
9th Floor, Menara BGI, Plaza Berjaya
12, Jalan Imbi,
55100 Kuala Lumpur, Malaysia
If you need any further assistance, contact them at 03 2118 8000 or send an email to firstname.lastname@example.org.