Prudential PRUHealth Medical Card

PRUHealth is a medical rider for PRUWith You Plus with room rates from RM100 to RM400 a day, cashless admission and a yearly no-claim bonus.

Prudential PRUHealth Medical Card
Annual Limit
up to RM150k
Lifetime Limit
up to RM1.6m
Room & Board
up to RM400
Coverage Age
1 years - 100 years
No. of Panel Hospitals
78
Investment-Linked Plan
Yes

Coverage

How much you can claim for hospital bills

Annual Limit
from RM50k up to RM150k
Lifetime Limit
from RM520k up to RM1.6m
Pre-Hospitalisation Diagnostic Tests
As charged within 30 days before hospitalisation
Room & Board
from RM100 up to RM400per year, up to 120 days
Surgical Fees
As charged subject to co-insurance or deductible
Intensive Care Unit (ICU)
As charged per year, up to 30 days
Hospital Services and Supplies
As charged subject to co-insurance or deductible
Post-Hospitalisation Treatment
As charged within 90 days after discharge, subject to co-insurance or deductible
Outpatient Kidney Dialysis Treatment
As charged subject to co-insurance or deductible
Outpatient Cancer Treatment
As charged subject to co-insurance or deductible
Day Surgery
As charged subject to co-insurance or deductible
Emergency Accidental Outpatient Treatment
per Annual Limit
Home Nursing Care
As charged up to 180 days per lifetime, subject to co-insurance or deductible

Features

Additional benefits with this insurance

Investment Linked Plan
Yes
Deductible
Up to RM3,000
Co-insurance
Up to 10%
Refund
15 days cancellation refund
Hospital Accommodation
Up to 120 days

How to Claim

Who do I contact if I have a question or emergency?

Medical Assistance Hotline & Services
Prudential Customer Care Hotline

Hate going through complicated procedures when you request a reimbursement? Not anymore with Prudential's hassle-free claim process!

Panel Hospital

Show your medical card when you’re admitted. You can also find it in PRUServices as an e-medical card. Some hospitals ask for a deposit to cover costs your plan doesn’t pay, like registration fees or your share of the co-payment. When you’re discharged, check the bill and pay for anything your plan doesn’t cover.

Non-Panel Hospital

You’ll pay the bill yourself, then claim it back from Prudential. You can also ask to be moved to a panel hospital later in your stay.

To claim, you’ll need the original bills and receipts and a medical report. Submit them online through PRUServices, through your agent, or at any Prudential branch. If you claim online, Prudential sends your claim number by SMS.

For help, call Prudential on 03-2771 0228 or email [email protected].

Details checked on 12 October 2026 at prudential.com.my.

Requirements

Minimum Entry Age
At least 1 years of age
Maximum Entry Age
At most 80 years of age
Coverage Expiry Age
At most 100 years of age

More Information

[Last updated 12 October 2026]

Prudential PRUHealth Review 2026, Limits And Premiums

To compare other plans, see our medical card page. For plans you can buy on their own, see standalone medical cards.

Is PRUHealth Right For You?

PRUHealth suits you if you have, or plan to buy, Prudential’s PRUWith You Plus policy and want a medical rider that pays a yearly bonus when you don’t claim. On R&B 100, you can claim up to RM50,000 a year and RM520,000 in your lifetime. If you want more cover, PRUMillion Med 2.0 has a RM2 million annual limit and no lifetime limit.

PRUHealth Limits, Charges And Waiting Periods

PRUHealth comes in five plans, from R&B 100 to R&B 400. Limits and charges below are for R&B 100 with Med Saver unless the row says otherwise.

Feature PRUHealth
Attaches to PRUWith You Plus (can't be bought on its own)
Plans R&B 100, 150, 200, 300 and 400, named after the daily room and board rate
Annual limit RM50,000, higher on other plans
Lifetime limit RM520,000, higher on other plans
Room and board RM100 to RM400 a day, up to 120 days a year
Intensive care Up to 30 days a year
Deductible or co-insurance RM3,000 Med Saver, or co-insurance
Before and after a hospital stay Treatment up to 30 days before and 90 days after
Home nursing care Up to 180 days in your lifetime
Waiting period 30 days, or 120 days for specified illnesses. None for accidents
Free-look period 15 calendar days

Insurance charges are for the rider only, by age next birthday, for occupation classes 1 and 2 (profession involving non-manual, administrative or clerical work in offices or non-hazardous places). They’re taken from your policy’s investment account, so your total premium is higher. Checked on 12 October 2026 at prudential.com.my.

PRUHealth Pros And Cons

PRUHealth’s key benefit is the yearly bonus you get for not claiming. The entry plan only covers up to RM50,000 a year, which is low next to Prudential’s newer medical riders.

Pros

  • You get a bonus each year you don’t make a claim.
  • Accident-related hospital stays are covered from day one.
  • Treatment after you leave the hospital is covered for up to 90 days, and home nursing for up to 180 days.
  • There are five room and board levels, from RM100 to RM400 a day.

Cons

  • The annual limit for R&B 100 is RM50,000, compared with RM2 million on PRUMillion Med 2.0, and there’s a lifetime limit.
  • You can’t buy it on its own. You need a PRUWith You Plus policy first.
  • You always pay part of the bill, either the first RM3,000 with Med Saver or a share with co-insurance.
  • Premiums aren’t guaranteed, and Prudential expects to raise them as medical costs go up.

What PRUHealth Doesn’t Cover

Like most medical cards, PRUHealth won’t pay for some conditions at all, and won’t pay for others until you’ve been covered for a set time. The main ones are below. Your policy document has the full list.

  • Conditions you had, or had symptoms of, before you bought the plan.
  • Specified illnesses, such as high blood pressure and diabetes, in the first 120 days of cover.
  • Any other illness in the first 30 days of cover. Hospital stays caused by an accident are covered from the start.

Two Prudential Plans With Higher Limits

If PRUHealth’s limits are too low for you, Prudential has two medical riders with a RM2 million annual limit and no lifetime limit.

PRUMillion Med 2.0 has RM200 a day room and board and up to RM10,000 deductible.

PRUMillion Med Active 2.0 also has RM200 a day room and board and up to RM10,000 deductible.

Frequently asked questions

These are the questions people most often ask about PRUHealth’s limits, premiums and claims.

What are the annual and lifetime limits?

It depends on your plan. On R&B 100 with Med Saver, you can claim up to RM50,000 a year and RM520,000 in your lifetime. Higher plans have higher limits.

What happens if my hospital bill goes over the annual limit?

You pay the rest yourself. Your annual limit starts again at the beginning of each policy year.

Will my premiums go up?

Very likely. Your insurance charge increases as you get older, and premiums aren’t guaranteed. The charges paid by all PRUHealth customers go into one pool for paying claims. If claims from that pool are high, Prudential can raise everyone’s charges, even if you haven’t claimed.

Can I cancel if I change my mind?

Yes, within 15 calendar days of receiving your policy. Prudential refunds your premiums and charges, minus any medical exam fees. The invested portion is returned at its value on the next valuation date.

How do I make a claim?

At a panel hospital, show your medical card when you’re admitted. At a non-panel hospital, pay the bill yourself, then claim it back through PRUServices, your agent or a Prudential branch. You’ll need the original bills and receipts and a medical report.

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