Tokio Marine has made the claim submission process easier than ever, it can be done in just a few simple steps as below:
Notify Tokio Marine of the incident that's resulting in a claim within 30 days from discharge. Provide them with details such as your policy number, name of claimant, hospital name and admission date.
A claim form is essential to substantiate your claim, complete the relevant fields and have your attending doctor to fill up the last part of the form.
Also, they'll need some documents from you:
- Medical report
- Original itemised bill
- Original receipt
- Referral letter for pre-hospitalisation tests and consultation if any
Finally, attach the documents with the completed claim form and pass them over to your nearest Tokio Marine branch. That's a wrap!
Get in touch with Tokio Marine with the contact details below:
- Customer Service Hotline: 03 2783 8383
- Email: [email protected]
