Just present your medical card at reception and enjoy free admission at any panel hospital nationwide. When it's time to check out, Sihat Malaysia has got you covered by paying the full sum of your bills - there is no need to prepare or submit claims, just pay the differences if your medical expenses exceeds your insurance coverage.
However, if you've check in at a non-panel hospital you'll have to file a claim. Luckily for you TUNE Insurance provides an online claims process which is quicker and easier for you to file a report, just follow these easy steps:
- Click on the following link - Tune Insurance Claims
- Select the "Make A Claim" tab from the menu on the left side
- Fill up your particulars including your Tune Sihat Medical Insurance policy number.
- Provide details of your claim including: the panel hospital, invoice number and items billed.
A representative from Tune Insurance will contact you once you have made your report to help you with the rest of the claims process. If you have any questions about your coverage and medical card you can also contact their customer service via email at firstname.lastname@example.org.