AXA SmartHome Optimum (Enhanced)

Protect your home building and its contents with one comprehensive plan from AXA. Customise the plan to suit your needs and take control of your coverage.

AXA SmartHome Optimum (Enhanced)
Home Repairs
Rent Insurance
Death Benefits
Not Covered
TPD Benefits
Not Covered
Personal Liability
Not Covered


How much you can claim for AXA SmartHome Optimum (Enhanced)

Home PropertyTotal Amount Covered For Damages To The Building, Not Exceeding The Property Value.
RM100k - RM2m
Home ContentsValue claimable for house contents if damaged is caused by any of the events covered.
RM50k - RM250k
House RepairsFor repairs to house property that are caused by events covered under this plan.
As Chargedup to the sum of building insured
Rent InsuranceLandlord insurance if you cannot collect rent because the house is uninhabitable.
up to 10%of building sum insured
Legal DocumentsCost covered to replace legal documents that are lost and damaged.
up to RM1k
Jewellery & ValuablesAmount covered for loss and damage to your jewellery and other personal valuables.
up to 50%of the Sum Insured
House MirrorsCost to replace house mirrors that are damaged during any insured event.
As Charged
Door Locks & WindowsFor charges to replace house doors, locks and windows due to damage.
up to RM500
Refrigerator ContentsFor the cost to replace damaged contents in the refrigerator.
up to RM250For items stored in the Freezer
Cash AllowanceCash amount that you can claim if the house becomes uninhabitable.
up to RM1k
Removal Of PropertyCost to move property from your house due to events covered.
up to RM2m
Public LiabilityCoverage for public claims due to damage or injuries caused by your house property.
up to RM50k

Coverage Type

  • Fire
  • Lightning
  • Thunderbolt
  • Flood
  • Water Tanks Or Pipes
  • Explosion
  • Impact Cover
  • Aircraft And Aerial
  • Hurricane Cyclone Typhoon Windstorm
  • Earthquake Volcano
  • Theft

How to Claim

Who do I contact if I have a question or emergency?

Home Insurance Claim Hotline
AXA Affin
  • 60321708282 (Press 2 for Claims)


Minimum Entry Age
At least 21 years of age
Maximum Entry Age
At most 70 years of age

More Information

What is AXA Smart Home Optimum (Enhanced)?

AXA Smart Home Optimum (Enhanced), underwritten by AXA Affin General Insurance Berhad, is a home insurance policy that is tailored to protect your house and your personal belongings in one comprehensive plan.

Because it is important to understand what risk is and where it comes from, this home insurance plan offers you flexibility to choose the types of coverage that suit your needs and budget.

What are the benefits under this home insurance plan?

Coverage for this protection plan is broken up into two parts, Section A: Houseowner coverage, which is the protection of your building itself, and Section B: Home Contents, which is coverage for the contents of your home.

With AXA Smart Home Optimum (Enhanced) your home building (Section A) will be covered wit  compensation for any loss and damage due to fire, lightning, explosions, aircraft damage, impact damage, bursting or overflowing of water tanks or pipes, hurricane, cyclone, typhoon, windstorm, earthquake, volcanic eruption, flood and housebreaking or theft by forcible entry, plus also covers loss of rent or cost of temporary accommodations and owners liability.

Protection for your home contents (Section B) on the other hand, will include coverage on an "All Risk" basis. Which means, your home contents are covered against all the perils covered by Section A: Houseowner but will also include additional protection against, riots, strikes and malicious damage, accidental damage and 'Full Theft'. This means, you will have coverage even for burglaries or theft without signs of forcible entry.

Both parts of the coverage for this AXA Smart Home Optimum (Enhanced), will come with additional complimentary coverage. Complimentary benefits for Homeowners will include Loss of Rent, Owner's or Tenant's Liability, Removal of Debris and complimentary Architects, Surveyor and Consultation Fees. In the case of Home Contents, the list is a little more extensive;

  • Loss of money due to theft
  • Cost of replacing locks/keys due to housebreaking
  • Deterioration of food in freezer
  • Cost of Replacing Legal documents
  • Loss or damage to contents during temporary removal
  • Loss or damage to water filter outside building
  • Cost of repairing burst water pipe including hacking
  • Emergency cash allowance
  • Fraudulent use of Credit/ATM Card
  • Fraud or Dishonesty of Domestic Servant
  • Fire Extinguishement Expenses

Remember to check with your insurance agent, or your policy contract as to how far the coverage for these benefits extend.

Are there any Riders available?

Yes there are a few optional riders that you can pick up with this protection plan, the first being, Worldwide Personal All Risks, it is coverage for loss or damage of personal affects e.g. jewellery, watches or cameras, Maximum value offered per item is RM10,000. 

The second optional rider is Worldwide Family Liability, which is protection against third party accidental bodily injury or accidental damage to property.

How much should I insure my home and valuable contents?

The rule of thumb to purchasing the right home insurance plan is knowing the appropriate amount to insure your house and personal belongings. It is worth noting that you should always cover your house based on the market value of your property at the time of loss and damage.

In other words, your total sum insured should correspond to the cost of rebuilding of your house and replacing its contents. You may also select to insure your property based on the Market Value (equivalent to the depreciated value of lost / damaged items) or Reinstatement Value basis.

With AXA Smart Home Optimum (Enhanced) you can choose between permanent and flexi plans for coverage options, which means you also have more options on how your premiums will work. Also, you are able to mix and match your coverage to include both Homeowner and Home Content coverage, but you will only have to pay one collective premium.

How much does AXA Smart Home Optimum (Enhanced) insurance cost?

Depending on the type of your residence (landed or flat / apartments), AXA Smart Home Optimum (Enhanced) charges a minimum annual premium of RM60, including a commission between 15% to 25% paid to the insurance agent.

Your home insurance premium will also be subject to a Stamp Duty of RM10.

Can I cancel my home insurance policy?

You are allowed to cancel your policy, on a condition that you inform AXA Affin General Insurance Berhad via a written notice prior to cancellation.

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