What's great about the Maxis Fibre Internet 50Mbps?
Get more internet speed compared to the basic plan with unlimited data at a very affordable price! Additionally, you will enjoy unlimited calls to all mobile and landlines, unlimited downloads, and seamless streaming when you subscribe to this package.
Everyone at home can now enjoy more speed and connect multiple devices without lag with Maxis Fibre Internet 50Mbps. Recommended if you're a power user or have a tech-savvy family.
Do I have to pay an installation fee?
A standard installation fee costs RM200. But for now, the standard installation fee is waived. Non-standard installation costs may be incurred based on the complexity of the installation or customer's request.
What equipment do I get once I subscribe to this service?
Once you have subscribed to this service, a Maxis contractor will come along with a residential Wi-Fi modem, welcome kit, free allocated minutes to Maxis mobile, IDD destination and Fixed line, and a subscription to Internet Security.
Any fees if upgrade or downgrade my plan?
If you wish to upgrade to the 100Mbps plan, you won't be charged a fee. For downgrades however, you will be charged a week's worth of meals which amounts to RM50. Your current contract will continue.
Any fees when I want to relocate my internet to my new house?
First, you need to provide your new house address. You are able to re-locate the service if your new location is within Maxis Fibre Internet coverage location. RM200 will be charged for Maxis contractors to relocate your service but lucky you, it is waived for good.
However, you will need to sign a new contract for 24-months. The penalty fee will be waived if service unavailable at your new residence.
Can I terminate the service within the contact period?
Yes, you need to walk-in to your nearest Maxis Centre. RM500 penalty is applicable if you terminate the service within 24-months contract period.