Having a bad Internet day? I heard ya. Well, don’t put up with some random technicians you picked up from the YellowPages. Maxperts is here to the rescue!
Who is Maxperts?
Maxperts (portmanteau of Maxis Experts) comprises consultants who are highly trained in the technical field and their missions is to make sure you have the best Internet experience with Maxis.
They are there for you round-the-clock for free of charge! For real, as this is part of the MaxisONE Home 30Mbps package.
Tell me more about MaxisONE Home 30Mbps
MaxisONE Home 30Mbps promises you a fast and reliable Internet connection with no maximum limit on the data you use every month.
That’s right, unlimited quota. And you know what else is unlimited? Access to iflix, a video-on-demand service that homes thousands of TV shows and movies, for up to 5 devices – a little something for everyone.
Wait. Why are there two variants of MaxisONE Home 30Mbps?
It boils down to individual’s choice, isn’t it? Both the complete package and MaxisONE Home 30Mbps Lite offer similar features such as free router, free technical service and unlimited on-demand entertainment.
The only difference is that you don’t get unlimited voice calls for the latter; and you will be paying RM10 (exclusive of GST) cheaper for the whole period.
What devices that come together with the 30Mbps plan?
You will get a free home router. Interestingly, for MaxisONE plan customers only, you can add a Chromecast device and also a WiFi extenders (Aztech Home Plugs set) just by adding RM1.
Is there installation fee for my new fiber service?
The installation fee will be absorbed by Maxis as part of your package. What’s more, Maxis will also waive RM200 relocation fee for you when you moved into your new house within subscription period.
For non-Malaysians, a RM500 deposit is required for registration only.
How the contract works? What if I terminate prematurely?
Once you have signed up for this plan, you will be contracted for 24-month.
If you wish to end the subscription and turn to other service provider within the contract period, Maxis will not hesitate to fine you RM500.