Riding on the next generation technology, REDTone 4G provides internet access to home users in East Malaysia through wireless broadband at affordable prices.
Which areas does REDTone 4G HomeLite 68 cover?
This plan is only available in Labuan and Lahad Datu presently. But you can always check out REDTone’s coverage areas from time to time.
What can I get from this plan?
Catering to light users, REDTone offers 1Mbps download speed with 15GB fair usage threshold, i.e. monthly data quota.
Is there a warranty on REDTone USB Modem?
Your equipment will have a shell life of 12 months from the date of activation of service. Mind you that the warranty only applies to manufacturing defect, not after it has slipped out of your hand and scattered on the ground. For technical faulty, REDTone will replace your device at no additional cost.
How much will the installation cost me?
The standard installation fee is RM50 for an indoor unit, subject to the cabling not exceeding 10 meters from device’s entry point to the premise. If you want to set up an outdoor unit, a standard installation fee of RM150 will be applied.
How long is the subscription period?
You can subscribe for a minimum of 12 months and a maximum of 24 months. If you decided to terminate the service within the contract period, you are liable to pay the subscription charges for the remaining months.
Where can I pay my monthly bill?
Through an omni payment channels authorized by REDTone such as bank transfer, cash, cheque, credit card, auto-debit or even over the counter.