If you're wondering how fast 300Mbps is, imagine as 1MB is equivalent to 8MB, which means you’ll theoretically get around 37.5MB/s (Megabytes per second). TIME dotcom aslo claims that you’ll be able to download an entire High Definition (HD) movie in 2 minutes and 39 seconds.
TIME Fibre Home Broadband 300Mbps package is seen by many customers as the sweet spot between affordability and performance. Read on to find out more...
What will I get once I subscribe to TIME Fibre Home Broadband 300Mbps?
For a pre- GST price of RM189 per month, your TIME Fibre Home Broadband subscription comes with a 300Mbps download speed, which is thrice the speed of its predecessor 100Mbps.
To benefit from this fast internet download speed, TIME has complemented it with a home router (TP-Link Archer C1200) where you can extend WiFi strength up to 6 devices - all at the same time!
The 300Mbps package also comes bundled with a free a DECT cordless phone and TIME Voice Home Basic plan, with no commitment fee and is on a pay-as-you-use basis. You can call any fixed or mobile networks in Malaysia at a flat rate of 9 sen per minute; whereas IDD calls for 8 sen per minute.
Can I upgrade my voice call plan?
The sky is the limit; go for what's best for your needs. At only RM10 per month, you are entitled for 2,000 minutes-worth of voice calls per year, which is pretty lots to say.
If you do the math, 9 sen per minute comes to about RM180 for 2,000 minutes. If you opt for the RM10 per month, that’s only RM120 a year, which translates to savings of RM60.
Complemented with TIME Home Forward, you can now carry your land line wherever you go. Say if someone rings your home phone but you are outside, TIME Home Forward will direct the call to your mobile phone - as long as you have the TIME Home Forward app to go with this feature.
Do I have to pay TIME Fibre Home Broadband installation?
The installation fee is waived for a standard cabling services up to 20 metres from your main door to the location where you would like the modem to be placed.
What if I move home within my contract period?
Relocation service can be done based on the service availability of your new area. A relocation fee will be incurred for TIME to reinstall the broadband in your new house.
The installation fee is waived as long as the location where you’d like the Wi-Fi router to be placed is within 20 metres from your main door.
Where can I pay for my monthly bill?
TIME has provided for convenient and seamless channels to pay for your monthly bills via:
- Self care portal; you need to log in and make your payment via MasterCard of Visa credit card or debit card
- QuickPay; you can bypass logging in into your account and make a quick payment straight away with your MasterCard or Visa credit card or debit card
- JomPay; deduct from your Current or Savings Account
- eBanking; payable to "TT dotCom Sdn Bhd".
Can I terminate my service within the contact period?
You’ll have to submit a proper written notice to TIME within 30 working days from the commencement of your broadband service and prepare a penalty fee of RM500.
Plus, the included Wi-Fi router, DECT phone and any other equipment will have to be returned to TIME in good condition.