What is TIME Fibre Unlimited Home Broadband 50Mbps all about?
This broadband plan offers the fastest download speed amongst all of the TIME Fibre Broadband Plans, giving you the ultimate web-surfing experience. If you are big on streaming TV shows in HD, listen to high quality music, or just do a lot of online gaming with friends, you are in for a treat.
Have access to unlimited data for all your downloading and uploading needs all day, everyday.
Will there be any installation costs?
The total cost of installation will set you back RM249 for a 12-month contract. However, if you sign up for the 24-month contract, you won't have to pay a single cent!
There will be no upfront fees unless you are a foreign resident - a total of RM500 will be charged together with the installation cost.
What equipments do I get once I subscribe to this service?
You will be given an optical network unit, to connect your home to the fibre network, a home cisco router, and a DECT phone - all in one neat
How much to downgrade my internet plan?
A one time fee will be charged on top of your broadband monthly fee if you decide to downgrade your plan. However, this can only be done 6 months into your subscription.
Once you've downgraded, your contact will be renewed to a brand new 24-month plan - don't worry, you will then be charged the appropriate monthly fee.
What if I move homes within my contract period? Any relocation fees?
The first thing you should do is to check if TIME Fibre is available in your new neighbourhood. Once confirmed, you will be charged a fee of RM120 for setting everything back up at your new place.