What is UniFi VIP 10 all about?
The UniFi VIP 10 gives you all-in-one access to fast broadband internet speed at up to 10Mbps - binge watch all your favourite TV shows, chat online, and just surf the web all day with unlimited data. Recommended for households with 3 to 4 users.
If that is not enough to whet your appetite for entertainment - there's also HyppTV. This IPTV package from Telekom Malaysia offers you quality channels in high definition bundled with an on-demand option, enabling you to select and pay for what you want to watch, when you want to watch it! Enjoy channels such as Al-Jazeera, Discovery Kids, and Comedy Central Asia.
Is there a fee for installation and activation?
The installation cost is usually RM200, but luckily for us, the fee is currently waived until further notice.
What equipments do I get once I subscribe to this service plus HyypTV?
Along with your internet router, and DECT phone, you will also be given a set-top box containing the items below:
- Set top box and set top box guide
- USB cable
- Power cord
- AV cable
- Remote control and batteries
- HDMI cable
- Ethernet cable
How much to upgrade or downgrade my Unifi internet plan?
Once you have upgraded or downgraded your internet package, your contract will be automatically renewed to a new 24-month contract. For more information, visit any TM point outlets or call them at 1300-88-1221.
I am moving soon. Do I need to pay a fee for relocation?
Relocation requests can be made at select TMpoint outlets and is subject to availability at the time - if they are not available, you can schedule for them to come. A relocation fee of RM300 is waived for now.
Can I terminate the service within the contact period?
If service is terminated within the contract period of 24 months, a penalty of RM500 is imposed.