What is UniFi VIP 20 all about?
Enter the Unifi VIP 20 from Telekom Malaysia - your ticket, literally, to your virtual VIP lifestyle. Have access to fast internet access at a speed of up to 20Mbps with unlimited data! If you're got a household that's always connected to the web on multiple devices, this is the prefect internet package for you.
With HyppTV, no more fixed schedules and timetables to worry about as you only select and pay what you want to watch instead of paying for the whole package. Also, stay in touch with friends and family with UniFi VIP, which gives you free calls to all TM fixed line and a 10cents/min rate to mobile and other fixed line operators.
Do I need to pay an installation fee?
Usually, to install your internet connection, your ISP will charge you a RM200 fee. But Telekom is willing to waive your installation and activation fee for now until further notice.
What free equipments will I be getting?
When the Telekom technicians come to your place to set up you Unifi connection, other than an internet router and cordless home phone, you will also be getting the following:
- Set top box and set top box guide
- USB cable
- Power cord
- AV cable
- Remote control and batteries
- HDMI cable
- Ethernet cable
How much is it to upgrade my internet plan?
The contract period is renewed and a new 24-month contract takes effect once the upgrade/downgrade is completed. For more information, visit any TM point outlets or call them at 1300-88-1221.
Do I have to pay a relocation fee?
You can schedule for a relocation at select TMpoint outlets. There is a RM300 fee that is waived for now.
Can I terminate the service within the contact period?
If you wish to terminate your 24 months contract, there is a RM500 penalty that you have to pay.