What is UniFi VIP 5 all about?
The UniFi VIP 5 gives you TV over broadband high speed Internet of up to 5Mbps. You can download HD movies, stream music, and play games online smoothly with unlimited data. With a tagline like Primetime. Anytime. Anywhere., HyppTV delivers with HD channels with an on-demand option, which means you only select and pay what you want to watch instead of paying for the whole package.
Telekom Malaysia will also allow free calls to all TM fixed line and a 10cents a minute to mobile and other fixed line operators. That's considerably low compared to other mobile service providers in the nation. If you are residing alone or sharing a place with a friend, the VIP 5 is your ideal package - it's really affordable.
What is the cost of the installation or upfront fees?
The 1st UniFi bill includes a RM200 installation fee as well as as 2 month's subscription fee payable upfront. The monthly subscription fee for UniFi VIP 5 is RM157.94. Lucky for you, the installation fee is waived for now until further notice.
What equipments do I get once I subscribe to this service?
The UniFi VIP subscription comes along with DECT (Digital Enhanced Cordless Telecommunications) phone, a router, and a set top box which contains the following items:
- Set top box and set top box guide
- USB cable
- Power cord
- AV cable
- Remote control and batteries
- HDMI cable
- Ethernet cable
Can I upgrade or downgrade my plan? How much would it cost?
The contract period is renewed and a new 24-month contract takes effect once an upgrade or downgrade is completed. For more information, visit any TM point outlets or call them at 1300-88-1221.
Is there a relocation fee when I want to move out?
Relocation requests can be made at select TMpoint outlets and is subject to service availability. A relocation fee of RM300 is waived for now.
Can I terminate the service within the contact period?
If you wish to cancel your subscription, you will be charged a penalty of RM500.