What is so great about U Mobile Postpaid plan?
The greatest thing you can get from any of U Mobile postpaid broadband plans is that you are not tied to a contract – it is like a scholarship without binding to any institutions, if you will.
The freedom is on your finger tip; you can use it as long as you wish, terminate it any time of the year and even upgrade it for a higher plan with bigger data packet and choices of devices.
What can I get from U Mobile MB 68 Postpaid?
For those planning to upgrade data plan or migrate from other telco providers, you will get 12GB internet data that is riding on U Mobile’s expansive network coverage for only RM68 per month!
Always running out of data? You can always top it up with a Booster plan via MyUMobile App. At RM10 for 3 days, you will get 1.5GB data to compensate for the maxed-up monthly data pool.
Can I buy the broadband plan with a WiFi device?
Yes. There are 2 choices of devices you can cherry pick: 4G MiFi Modem (ZTE MF65M) or 4G LTE MiFi Modem (ZTE MF920W+), with each having distinctive speed, connectivity, built features.
The cherry on top is, these devices come free of contract! You are only required to pay for the one-time device fee, activation fee and advance payment for the postpaid plan at the outset.
Am I entitled to a cashback?
Yes you are. For purchase of plan bundled with a device, a rebate of RM10 will be credited into your account every month for 10 months, whereas for SIM card-only plan, RM50 rebate will be given upon purchase.
How do I pay my bill?
U Mobile goes extra miles to make your bill payment experience less troubling and punctual via these channels:
- Selfcare portal
- MyUMobile App
- Auto debit via Visa, MasterCard or Amex
- Walk-in at U Mobile Store, 7-Eleven, Pos Malaysia
- Online banking
- Cheque, CDM
Where do I go to report technical issues with my coverage?
If you’re facing any disruptions to your service, you can first check your connection speed using Ookla app to find out the issue. Not satisfied with the result? Contact U Mobile’s customer service helpline at 018 388 1318 or write to its Facebook or Twitter.