Different type of incidents calls for different sets of procedure. Frown not! You could not go wrong with the simple steps laid out below:
In The Event Of Accidental Death
- Completed claim form
- Death certificate
- Post-mortem report
- Burial certificate
- Police report and copy of driving licence (if involved in a motor vehicle accident
- Letter of administration (claim > RM100,000) and statutory declaration from next of kin (claim < RM100,000)
- Sijil faraid for Muslims
- Nominee relationship proof (e.g: birth certificate, marriage certificate)
- A copy of the national registration identity card (NRIC)
In The Event of Permanent Disablement
- Completed claim form
- Police report and copy of driving licence (if involved in a motor vehicle accident)
- Medical report including comment on the percentage of disability
- Original photographs of the insured person/claimant (full and close up on the injury and disability)
- A copy of the national registration identity card (NRIC)
For Hospital Income
- Completed claim form
- Medical report
- Copy of in-patient hospitalisation invoice
- Police report (if involved in a motor vehicle accident)
- A copy of the national registration identity card (NRIC)
For Ambulance Fee
- Completed claim form
- Police report (if involved in a motor vehicle accident)
- Original receipt of the ambulance fee
- A copy of the national registration identity card (NRIC)
