Before you claim at Kurnia, make sure that you have or are admitted to a Kurnia Insurance Panel Hospital or clinic, check out the one closest to you, or give them a call to find the one most accessible, at their 24-Hour helpline at 1-800-88-3833.
Aside from the Claim Form, you will also need some supporting documents, such as the following.
For Accidental Death:
- Completed Claim Form
- Death Certificate
- Post Mortem Report
- Burial Certificate
- Police Report and copy of driving license (if involved in a motor vehicle accident)
- Letter of Administration (claim > RM100k) and Statutory Declaration from next of kin (claim < RM100k)
- Sijil Faraid for Muslim
- Nominee relationship proof (e.g, Birth Certificate, Marriage Certificate)
- IC copy of the insured
For Permanent Disablement:
- Completed Claim Form
- Police Report and copy of driving license (if involved in a motor vehicle accident)
- Medical Report, including a comment on the percentage of disability
- Original photographs of the Insured Person/Claimant (full and close up on the injury and disability)
- IC copy of the insured
For Medical Expenses:
- Completed Claim Form
- Medical Report
- Original Medical Bills and receipts
- Police Report and copy of driving license (if involved in a motor vehicle accident)
- IC copy of the insured
For Hospital Income:
- Completed Claim Form
- Medical Report
- Copy of Inpatient hospitalization invoice
- Police Report (if involved in a motor vehicle accident)
- IC copy of the insured
For Weekly Benefits:
- Completed Claim Form
- Medical Report
- Police Report (if involved in a motor vehicle accident)
- Medical Leave certificate/slip
- IC copy of the insured
Once you have all of these things together, download and complete a claim form from Kurnia. They should send you one via fax or email.
For all the services covered by Kurnia, you will receive an offer letter and a discharge voucher for the amount payable. Get the discharge letter signed and delivered back to Kurnia for your claims to be released.
