There are a few things that you might want to take note of before you go to make an insurance claim with RHB. You will need to have with you a list of documents that might vary depending on the nature of your claim. However, before we move on to that list, you will first need to make a call to RHB's hotline, to notify them of the incident that has occurred and request that they send you a claim form to fill in. You will also need to produce a written statement describing the incident in detail.
The documents you need are as follows;
For a regular personal accident claim, you will need to attach both the claim form and you statement to the following list of documents;
- Original Police Report (where necessary)
- Medical Reports
- Medical Leave certificates
- Original bills and receipts
- Photo evidence (for Total Permanent Disability)
In the even of your death, your appointed proxy or beneficiary should put together the following list of documents including the claim form and statement;
- Police Report
- Post Mortem Report
- Death Certificate
- Burial Certificate
- Letter of Administration
- Funeral Expenses where applicable
When you have all of these documents together, either contact your insurance agent, or head on over the nearest branch and deliver them personally.