To make a claim with Takaful Ikhlas you will first need to call and notify them and ask for them to send you the claim form you will need according to the situation you are in. Remember to direct your call or your claims to the Family Takaful Claims department.
You/Claimant will need to have the claim form, and a signed statement regarding the incident along with a few other pieces of documentation before you can submit the claim. The list may or may not go as follows, so remember to ask for a clarified list when you request the claim form;
For accident claims;
- Completed Claim Form
- Medical Report or Specialist Report as appropriate
- Original Medical Bills/Receipts
- Letter of Administration as applicable
- Written statement about the incident
- Copy of your NRIC
For fatal death claims;
- Police Report
- Post Mortem Report
- Death Certificate
- Burial Certificate
- Letter of Employment
- Last drawn salary slip prior to accident
- Copy of Deceased’s Identity Card/Driving License
Once you have everything together, either head on over the nearest Takaful Ikhlas office or branch to deliver them, or contact your agent to come pick it up.
