AXA Affin Smart Traveller Annual Platinum

Need extra coverage? The Smart Traveller Annual Platinum plan offers just that along with comprehensive coverage for medical expenses and travel inconveniences, along with 24-hour emergency assistance.

AXA Affin Smart Traveller Annual PlatinumUnlimited Evacuation
Personal Accident
up to RM500k
Medical Expenses
up to RM300k
Trip Cancellation
up to RM20k
Travel Delay
up to RM3.2k
Lost Baggage
up to RM7.5k
Cashless Medical Care
Not covered
Buy Online
No

Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
  • 24-hour AXA Travel Assistance Hotline
AXA Affin Hotline

Regions Covered

Which regions are covered by this plan?

Asia (Area 1)

Included Countries:

  • Australia
  • Brunei
  • Cambodia
  • China (excluding Mongolia
  • Nepal & Tibet)
  • Hong Kong
  • Macau
  • India
  • Indonesia
  • Japan
  • South Korea
  • Laos
  • Myanmar (Burma)
  • New Zealand
  • Pakistan
  • Philippines
  • Singapore
  • Sri Lanka
  • Taiwan
  • Thailand
  • Vietnam
Worldwide (Area 2)

Excluded Countries:

  • USA
  • Canada
  • Iran
  • Syria
  • Belarus
  • Cuba
  • Democratic Republic of Congo
  • North Korea
  • Somalia
  • Sudan
  • South Sudan
  • Crimea (including Sevastopol)
  • Russia
  • Ukraine
  • Zimbabwe
  • Malaysia
Worldwide (Area 3)

Excluded Countries:

  • Iran
  • Syria
  • Belarus
  • Cuba
  • Democratic Republic of Congo
  • North Korea
  • Somalia
  • Sudan
  • South Sudan
  • Crimea (including Sevastopol)
  • Russia
  • Ukraine
  • Zimbabwe
  • Malaysia

Premiums

How much must I pay to be insured during my travels?

Premiums for Asia (Area 1)
PlanIndividual

Coverage

What can I claim from this insurance policy?

Personal AccidentAsia (Area 1)
Accidental Death
The worst thing that could ever happen while you're on holiday
  • RM - individual
  • RM500k per adult
  • RM500k per child
Child Education
  • RM20k individual
  • RM0 per adult
  • RM0 per child
Permanent Disability
An accident that leaves you unable to work or care for your family
  • RM - individual
  • RM500k per adult
  • RM500k per child
Medical RelatedAsia (Area 1)
Medical Expenses
Cover for hospital charges related to accident and injury
  • RM300k individual
  • RM0 per adult
  • RM0 per child
  • RM150k senior
Traditional or Alternative Medicine
When conventional treatment is just too mainstream
  • RM1k individual
  • RM0 per adult
  • RM0 per child
Compassionate Visitation
  • RM8k individual
  • RM0 per adult
  • RM0 per child
Child Care
Need a childminder whilst you're in hospital? No problem
  • RM8k individual
  • RM0 per adult
  • RM0 per child
Follow-up Treatment in Malaysia
Your treatment and recovery might take a while
  • RM30k individual
  • RM0 per adult
  • RM0 per child
  • RM15k senior
Hospital Allowance
  • RM21k individual
  • RM0 per adult
  • RM0 per child
Quarantine
Catch a contagious disease and you'll be spared the cost of isolation
  • RM3k individual
  • RM0 per adult
  • RM0 per child
Medical Evacuation and Transportation to Malaysia
Emergency transportation can be expensive - get covered
  • RM - individual
  • RM0 per adult
  • RM0 per child
Emergency Medical Repatriation
  • RM - individual
  • RM0 per adult
  • RM0 per child
Repatriation of Mortal Remains
  • RM - individual
  • RM0 per adult
  • RM0 per child
Travel InconvenienceAsia (Area 1)
Loss or Damage of Personal Property and Baggage
  • RM7.5k individual
  • RM0 per adult
  • RM0 per child
Loss of Travel Documents and Money
  • RM7.5k individual
  • RM0 per adult
  • RM0 per child
Luggage Delay
You might arrive safely at your destination, but will your suitcase?
  • RM1.6k individual
  • RM0 per adult
  • RM0 per child
Travel Delay
Get compensated for late arrival at your holiday destination
  • RM3.2k individual
  • RM0 per adult
  • RM0 per child
Cancellation due to Delay
  • RM500 individual
  • RM0 per adult
  • RM0 per child
Travel Cancellation
Cover for an unexpected incident that forces you to cancel your trip
  • RM20k individual
  • RM0 per adult
  • RM0 per child
Trip Curtailment
  • RM20k individual
  • RM0 per adult
  • RM0 per child
Travel Overbooked
  • RM400 individual
  • RM0 per adult
  • RM0 per child
Missed Connecting Flight or Transport
Don't worry about the cost of missing the next connection
  • RM500 individual
  • RM0 per adult
  • RM0 per child
Hijacking
Get covered for every travellers worst nightmare
  • RM10k individual
  • RM0 per adult
  • RM0 per child
Missed Departure
Been left behind thanks to public transport being late? Get money back
  • RM2k individual
  • RM0 per adult
  • RM0 per child
Travel Re-route
Flight diversions add unnecessary expense - get yourself covered
  • RM500 individual
  • RM0 per adult
  • RM0 per child
Loss Of Deposit Due To Abscondment Or Insolvency Of Travel Agency
  • RM20k individual
  • RM0 per adult
  • RM0 per child
Loss of Credit Card
Cover for purchases made after your card is stolen
  • RM10k individual
  • RM0 per adult
  • RM0 per child
Personal Liability
  • RM1m individual
  • RM5k per adult
  • RM5k per child
Home Care
Loss or damage to your home and contents when you are away
  • RM5k individual
  • RM0 per adult
  • RM0 per child
Rental Car Excess
  • RM1k individual
  • RM0 per adult
  • RM0 per child
Ransom Payment for Hostage and Kidnapping
It's some consolation to know that your captor's demands will be met
  • RM200k individual
  • RM0 per adult
  • RM0 per child
Replacement Traveller
  • RM5k individual
  • RM0 per adult
  • RM0 per child
Golf Equipment
  • RM5k individual
  • RM0 per adult
  • RM0 per child

Fees & Charges

Stamp Duty Fee
No Fee

Requirements

Are you eligible to apply for this insurance?

Single Trip For Individuals
   Between 18 and 79 years of age
Annual Plan For Individuals
   Between 18 and 79 years of age
Children Travelling With Family Per Child
   Between 30 days and 23 years of age

More Information

So what is the Smart Traveller Annual Platinum?

As the name suggests, this is an annual insurance policy that offers travel coverage for the avid traveler. 

It encompasses everything from personal accident, to loss of luggage.

This travel insurance product is one of a few provided by AXA Affin with worldwide coverage, with 24-hr emergency assistance.

What are the main benefits and coverage offered by the policy?

So in case, you get caught in either an awkward or dangerous situation you know that most outcomes are claimable.

You will be covered, for personal accident and death, in case you need medical assistance you, all hospital charges are taken care of by AXA Affin.

If the damage was extensive, then you can also claim for any follow-up treatment, you are also covered for medical evacuations.

Other than that, any travel inconvenience that you might face is also claimable. 

So if your flight is delayed or the airline misplaces your luggage, then you are covered.

Imagine how much money you’d have to spend to replace all your belongings, or even getting the bare essentials in a foreign country.

Who is eligible for this travel insurance plan?

Well, the short answer is everyone. Anyone over the age of 18 can pick up this policy as an individual, and if you’d like you can even add your kids to the plan. 

Your children need to be over 30 days old and under 23 years of age to be eligible.

Since this is an annual plan your premiums are annually calculated. So it automatically takes effect every you travel.

How do I make a claim to AXA Affin?

To make a claim, be sure to have everything documented. 

In the case of an accident, or you have lost your passport, make a report immediately with airport security or the police, depending on where you are.

Remember to keep a copy of the report and any other supporting documents, medical bills, doctor's notes and such. 

You will be required to submit them along with a claim form.

So either fax, mail or drop off your claim form and documentation at the nearest AXA Affin office.