AXA Affin

Underwritten by AXA Affin General Insurance Berhad

AXA Affin Smart Traveller Family Plan

AXA Affin Smart Traveller Family Plan is made exclusively for you and your family's safety and protection. It's time to distress and treat your family for the ultimate getaway without any worries!

    • Family
    • Personal Accidents
    • Medical Related
    • Travel Inconvenience
  • RegionRegion covered by this plan?Excluded Countries
    Malaysia
  • None
    Asia
  • View
    Worldwide
  • View

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Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
  •  +60321420399
  • AXA Affin Hotline
  •  +60321708282
  • Premiums

    *

    How much must I pay to be insured during my travels?

    Across Asia
    Individual
    Couple
    Family
    Annual Plan
    Not insured
    Not insured
    RM 599
    Worldwide
    Individual
    Couple
    Family
    Annual Plan
    Not insured
    Not insured
    RM 820

    All fees & charges are inclusive of 6% GST if applicable


    Fees & Charges

    There are always fees but how much are they?

    Stamp Duty Fee
    RM10

    Coverage

    What can I claim from this insurance policy?

    Personal Accident
    Malaysia
    Asia
    Worldwide
    Accidental Death

    The worst thing that could ever happen while you're on holiday

    Not covered
  • RM 500000 per adult
  • RM 75000 per child
  • RM 500000 per adult
  • RM 75000 per child
  • Permanent Disability

    An accident that leaves you unable to work or care for your family

    Not covered
  • RM 500000 family
  • RM 500000 family
  • Loss of Limbs or Sight

    Injury that prevents you from ever working again

    Not covered
  • RM 250000 family
  • RM 250000 family
  • Child Education
    Not covered
  • RM 20000 family
  • RM 20000 family
  • Medical Related
    Malaysia
    Asia
    Worldwide
    Medical Expenses

    Cover for hospital charges related to accident and injury

    Not covered
  • RM 900000 family
  • RM 300000 per adult
  • RM 300000 per child
  • RM 900000 family
  • RM 300000 per adult
  • RM 300000 per child
  • Traditional or Alternative Medicine

    When conventional treatment is just too mainstream

    Not covered
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • Visiting Allowance

    Financial help when you need to visit a family member in hospital

    Not covered
  • RM 24000 family
  • RM 8000 per adult
  • RM 8000 per child
  • RM 24000 family
  • RM 8000 per adult
  • RM 8000 per child
  • Child Care

    Need a childminder whilst you're in hospital? No problem

    Not covered
  • RM 8000 family
  • RM 8000 family
  • Follow-up Treatment in Malaysia

    Your treatment and recovery might take a while

    Not covered
  • RM 90000 family
  • RM 30000 per adult
  • RM 30000 per child
  • RM 90000 family
  • RM 30000 per adult
  • RM 30000 per child
  • Hospital Fees

    Never mind the doctor's bills - just get better

    Not covered
  • RM 63000 family
  • RM 21000 per adult
  • RM 21000 per child
  • RM 63000 family
  • RM 21000 per adult
  • RM 21000 per child
  • Quarantine

    Catch a contagious disease and you'll be spared the cost of isolation

    Not covered
  • RM 9000 family
  • RM 3000 per adult
  • RM 3000 per child
  • RM 9000 family
  • RM 3000 per adult
  • RM 3000 per child
  • Medical Evacuation

    Fees can be astronomical - better to be safe at home than broke

    Not covered
  • Unlimited family
  • Unlimited family
  • Emergency Transportation to Malaysia

    For when you need to go home: right now!

    Not covered
  • Unlimited family
  • Unlimited family
  • Funeral Expenses

    Don't get buried in debt by the cost of a funeral

    Not covered
  • Unlimited family
  • Unlimited family
  • Travel Inconvenience
    Malaysia
    Asia
    Worldwide
    Loss of Luggage and Personal Belongings

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • Loss of Passport and Money

    Every traveller's worst nightmare covered

    Not covered
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • Luggage Delay

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 2400 family
  • RM 800 per adult
  • RM 800 per child
  • RM 2400 family
  • RM 800 per adult
  • RM 800 per child
  • Travel Delay

    Get compensated for late arrival at your holiday destination

    Not covered
  • RM 11400 family
  • RM 3800 per adult
  • RM 3800 per child
  • RM 11400 family
  • RM 3800 per adult
  • RM 3800 per child
  • Loss of Travel Deposit due to Cancellation

    Get a refund on your travel deposit if you choose to cancel your trip

    Not covered
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • Travel Interruption

    Nobody likes a holiday cut short - get paid if it happens to you!

    Not covered
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • Missed Connecting Flight or Transport

    Don't worry about the cost of missing the next connection

    Not covered
  • RM 1500 family
  • RM 500 per adult
  • RM 500 per child
  • RM 1500 family
  • RM 500 per adult
  • RM 500 per child
  • Hijacking

    Get covered for every travellers worst nightmare

    Not covered
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • Missed Departure

    Been left behind thanks to public transport being late? Get money back

    Not covered
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • Travel Re-route

    Flight diversions add unnecessary expense - get yourself covered

    Not covered
  • RM 1500 family
  • RM 500 per adult
  • RM 500 per child
  • RM 1500 family
  • RM 500 per adult
  • RM 500 per child
  • Loss of Travel Deposit due to Airline Bankruptcy

    Probably not a wise choice to fly with this airline again

    Not covered
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • Loss of Credit Card

    Cover for purchases made after your card is stolen

    Not covered
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • Third Party Liability

    Third party claims are a pain, but they don't have to hurt your wallet

    Not covered
  • RM 3000000 family
  • RM 1000000 per adult
  • RM 1000000 per child
  • RM 3000000 family
  • RM 1000000 per adult
  • RM 1000000 per child
  • Home Care

    Loss or damage to your home and contents when you are away

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • Loss or Damage to Rental Car

    Don't pay the Rental Excess charge - get covered at a reasonable cost

    Not covered
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • Ransom Payment for Hostage and Kidnapping

    It's some consolation to know that your captor's demands will be met

    Not covered
  • RM 300000 family
  • RM 100000 per adult
  • RM 100000 per child
  • RM 300000 family
  • RM 100000 per adult
  • RM 100000 per child
  • Substitution Cost

    Can't go on that business trip after all? Send someone else at no extra cost

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • Loss or Damage of Golf Equipment

    Your clubs don't come cheap - get them covered!

    Not covered
  • RM 5000 family
  • RM 5000 family
  • Requirements

    Are you eligible to apply for this insurance?

    Annual Plan
    For Individuals
    Between 18 and 69 years of age

    Children Travelling With Family
    Per Child
    Between 30 days and 23 years of age

    Frequently Asked Questions about AXA Affin Smart Traveller Family Plan

    Things you might want to know

    So what is the AXA Affin Smart Traveller Family Plan?

    Introducing a travel insurance policy made especially for the benefit of families who like to travel and explore the world together.

    It’s an annual plan that allows for you to travel anytime anywhere around the world and have peace of mind.

    What kind of coverage do we get?

    As a family, it’s always harder to coordinate and travel. There’s the issue of handling your kids above the handling your luggage and travel documents. At least with a travel insurance policy like the family plan you will know that if anything were to go wrong, there’s a bit of a contingency.

    All of your family are covered in the case of death, personal accident, and disability. This will include, any medical charges, child care, hospital fees, medical evacuation and more.

    More often than not, travelling in a big group means more delays. Therefore, you are also cared for in case of luggage delays and losses, loss of passports, travel delays and missed connections, re-routes and missed departures.

    Hijacking, ransom payments, damages to personal belongings, loss of credit cards and substitution costs are also covered by the insurance, of course this is in the worst-case scenario.

    How do I become eligible?

    Well since this is a plan for families, you need to be part of one. For both policy holders, you need to be over the legal age of 18 and married. Also any children added to the policy need to be more than a month old.

    The maximum age for your child to be covered under the plan is 23 and still a full time student. As for individuals, in this case the primary policy holders, you are allowed to renew your policy up to a maximum age of 69.

    How do I make a claim?

    Well that’s pretty easy. You will need any documentation relating to whatever incident occurred. This includes police reports, hospital records, doctors reports, and a written statement by you and a witness stating the incident in detail.

    Simply compile all the documents and submit them along with a claim form to AXA Affin at the latest 30 days from the date of the incident. And that’s it.

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