Chubb First

Go the extra mile with Chubb First, and travel safer no matter where you go, with comprehensive travel insurance for any situation that you might find yourself caught in.

Chubb First
Personal Accident
up to RM325k
Medical Expenses
up to RM2m
Trip Cancellation
up to RM2k
Travel Delay
up to RM4k
Lost Baggage
up to RM7.5k
Cashless Medical Care
Not covered
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Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
Chubb Hotline

Regions Covered

Which regions are covered by this plan?

Domestic (Area 1)

Includes West and East Malaysia

Asia (Area 1)

Included Countries:

  • Australia
  • Bangladesh
  • Brunei
  • Cambodia
  • China
  • Hong Kong SAR
  • India
  • Indonesia
  • Japan
  • Korea
  • Laos
  • Macau SAR
  • Maldives
  • Myanmar
  • New Zealand
  • Pakistan
  • Philippines
  • Singapore
  • Sri Lanka
  • Taiwan
  • Thailand
  • Vietnam

Excluded Countries:

  • Tibet
  • Mongolia
Worldwide (Area 2)

Included Countries:

  • All of the countries in Asia (Area 1)

Excluded Countries:

  • US
  • Canada
  • Middle East
  • Nepal
  • Tibet
  • Mongolia & Cuba
Worldwide (Area 3)

Excluded Countries:

  • Cuba


How much must I pay to be insured during my travels?

Premiums for Domestic (Area 1)


What can I claim from this insurance policy?

Personal AccidentDomestic (Area 1)
Accidental Death
The worst thing that could ever happen while you're on holiday
  • RM - all
  • RM200k per adult
  • RM50k per child
Permanent Disability
An accident that leaves you unable to work or care for your family
  • RM - all
  • RM200k per adult
  • RM50k per child
Child Education
Not covered
Medical RelatedDomestic (Area 1)
Medical Expenses
Cover for hospital charges related to accident and injury
RM25k for all
Daily Hospital Income
RM100 for all
Compassionate Visitation
RM2k for all
Child Guard
RM2k for all
Emergency Medical Evacuation and Repatriation
RM150k for all
Repatriation of Mortal Remains (including Burial and Cremation Expenses)
RM150k for all
Accident Medical Expenses
Not covered
Sickness Medical Expenses
Not covered
Follow-up Treatment in Malaysia
Your treatment and recovery might take a while
Not covered
Alternative Treatment
Not covered
Travel InconvenienceDomestic (Area 1)
Travel Cancellation
Cover for an unexpected incident that forces you to cancel your trip
RM2k for all
Travel Curtailment
RM2k for all
Loss or Damage of Personal Property and Baggage
RM2k for all
Luggage Delay In Malaysia (every 6 consecutive hours)
RM1k for all
Travel Delay
Get compensated for late arrival at your holiday destination
RM1k for all
Personal Liability
RM500k for all
Golf Hole-in-one
RM250 for all
Loss of Golf Equipment
RM500 for all
Unused Golf Green Fees
RM250 for all
Home Inconvenience Allowance
RM500 for all
Travel Disruption
Not covered
Loss of Portable Computer
Not covered
Loss or Damage to Travel Documents
Not covered
Loss of Personal Money
Not covered
Loss of Credit Card
Cover for purchases made after your card is stolen
Not covered
Luggage Delay Overseas
Not covered
Luggage Delay In Malaysia
Not covered
Missed Connecting Flight or Transport
Don't worry about the cost of missing the next connection
Not covered
Travel Re-route
Flight diversions add unnecessary expense - get yourself covered
Not covered
Travel Overbooked
Not covered
Missed Departure
Been left behind thanks to public transport being late? Get money back
Not covered
Get covered for every travellers worst nightmare
Not covered
Emergency Mobile Phone Fees
Get money back for charges on your mobile phone when calling for help
Not covered
Pet Care
Covers pet medical costs while you are away on your trip
Not covered
Cruise Re-Route
Not covered
Cruise Excursion Tour Cancellation
Not covered
Cruise Excursion Tour Curtailment
Not covered

Fees & Charges

Stamp Duty Fee


Are you eligible to apply for this insurance?

Single Trip For Individuals
   At least 30 days of age
Annual Plan For Individuals
   Between 18 and 70 years of age
Children Travelling With Family Per Child
   At least 30 days of age18 years of age

More Information

What is the Chubb First all about?

It is a comprehensive travel insurance policy that provides compensation in the certain circumstances as described in the policy during your travel within the period of insurance.

How much does it cover?

Chubb covers most major inconveniences and medical related needs that a traveller might need. 

The table above and of course the Product Disclosure Sheet will provide more detail as to the amount of coverage and specifics relating to all coverage benefits.

How do the premiums work?

Premium rates for this plan will follow the tables provided. However, premium rates for Worldwide travel will vary slightly depending on where you are headed. 

Chubb breaks down its travel zones into 4 parts:


Zone 1: Asia and South East Asia, excluding Tibet, Cuba and Mongolia (Inner and Outer)

Zone 2: All European countries, including countries in Zone 1. Excluding US, Canada, Middle East, Nepal, Tibet, Mongolia and Cuba

Zone 3: All countries, excluding Cuba

How do I make a claim?

On the happening of any occurrence likely to give rise to a claim under this Policy, You or Your legal representative must give us written notice as soon as possible and, in any event, within 30 days after the date of occurrence. 

You can download a copy of the claim form here or request a copy from [email protected].

Eligibility for this Policy?

This policy is open to anyone over the age of 18 if you are Malaysian or a Permanent Resident of Malaysia. 

It is also open to any holder of a valid Malaysian Work Permit, Employment Pass, Dependent Pass, Long-Term Social Visit Pass, or a valid Student Visa holder.

If you wish to insure not just yourself but your spouse as well, then they too must meet the same conditions as mentioned above.

Finally, any child you would like to cover under the policy must be more than 30 days old and not more than 18 years old. 

If your child is pursuing a recognized tertiary education then they can be covered up to the maximum age of 23.

Can I cancel my policy?

For Single Trip cancellations: You may cancel your policy by giving written notice to Chubb. 

However there is no refund of premium once policy issued.

For Annual Plan cancellations: The Policyholder may cancel this Policy at any time by giving notice to Chubb provided no claim has arisen during the current Period of Insurance. 

In the event of such cancellation, a short rate refund applies.

Refer to the Product Disclosure Sheet attached for any further information you might require about this product. 

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