Etiqa

Underwritten by Etiqa Insurance Berhad

Etiqa World Traveller Care Silver

Be reimbursed for your holiday emergency expenses such as your medical bills, flight cancellation, and luggage loss. Get travel advice when you contact the 24-hour travel assistance line

    • Individual
    • Insured and Spouse
    • Family
    • Early Cancellation Full Refund
    • Personal Accidents
    • Medical Related
    • Travel Inconvenience
  • RegionRegion covered by this plan?Excluded Countries
    Malaysia
  • None
    Asia
  • None
    Worldwide
  • None

Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
  •  +60321610270
  • 24-hour Travel and Medical Assistance
  • Etiqa Hotline
  •  +60322973888
  •  1300138888
  • Premiums

    *

    How much must I pay to be insured during my travels?

    Across Asia
    Individual
    Insured and Spouse
    Family
    1 - 5 days
    RM 16.00
    RM 27.50
    RM 36.00
    6 - 10 days
    RM 23.00
    RM 40.00
    RM 50.00
    11 - 18 days
    RM 35.00
    RM 61.00
    RM 82.00
    19 - 30 days
    RM 42.00
    RM 73.50
    RM 115.00
    Additional Week
    RM 12.50
    RM 22.00
    RM 29.50
    Annual Plan
    RM 119.00
    RM 208.00
    RM 261.00
    Worldwide
    Individual
    Insured and Spouse
    Family
    1 - 5 days
    RM 31.50
    RM 55.00
    RM 71.00
    6 - 10 days
    RM 45.00
    RM 79.00
    RM 99.00
    11 - 18 days
    RM 69.00
    RM 121.00
    RM 162.50
    19 - 30 days
    RM 83.50
    RM 146.00
    RM 228.00
    Additional Week
    RM 25.00
    RM 43.50
    RM 58.50
    Annual Plan
    RM 198.00
    RM 346.00
    RM 434.00

    Fees & Charges

    There are always fees but how much are they?

    Stamp Duty Fee
    RM10

    Coverage

    What can I claim from this insurance policy?

    Personal Accident
    Malaysia
    Asia
    Worldwide
    Death or Permanent Disability

    Cover for your loved ones in the event of a tragic accident

    Not covered
  • RM 50000 individual
  • RM 150000 family
  • RM 10000 per child
  • RM 50000 individual
  • RM 150000 family
  • RM 10000 per child
  • Medical Related
    Malaysia
    Asia
    Worldwide
    Medical Expenses

    Cover for hospital charges related to accident and injury

    Not covered
  • RM 300000
  • RM 300000
  • Follow-up Treatment in Malaysia

    Your treatment and recovery might take a while

    Not covered
  • RM 5000
  • RM 5000
  • Hospital Confinement Allowance
    Not covered
  • RM 3000
  • RM 3000
  • Medical Evacuation and Transportation to Malaysia

    Emergency transportation can be expensive - get covered

    Not covered
  • RM 500000
  • RM 500000
  • Funeral In Malaysia

    Bringing your body back home for burial

    Not covered
  • RM 500000
  • RM 500000
  • Travel Inconvenience
    Malaysia
    Asia
    Worldwide
    Loss of Luggage and Personal Belongings

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 1000
  • RM 1000
  • Luggage Delay

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 500
  • RM 500
  • Third Party Liability

    Third party claims are a pain, but they don't have to hurt your wallet

    Not covered
  • RM 200000
  • RM 200000
  • Requirements

    Are you eligible to apply for this insurance?

    Single Trip
    For Individuals
    Between 18 and 70 years of age
    For Insured and Spouse
    Between 18 and 70 years of age

    Annual Plan
    For Individuals
    Between 18 and 70 years of age
    For Insured and Spouse
    Between 18 and 70 years of age

    Children Travelling With Family
    Per Child
    Between 45 days and 23 years of age

    Frequently Asked Questions about Etiqa World Traveller Care Silver

    Things you might want to know

    What is this Etiqa Traveller Care Plan Silver?

    This insurance policy from Etiqa will provide compensation for any injuries, permanent disability or death, including medical expenses due to an accident or illness. Last but not least, you will be provided coverage for any travel inconvenience with help from Etiqa travel assistance for International trips. The Traveller Care Plan Silver is the cheapest plan compared to both the Gold and Platinum options, and you cannot claim for loss of personal money, travel documents, or child care services.

    Not only will you be able to purchase the World Traveller Care Silver as an individual, but you can also get the Traveller Care Family Plan for your family.

    Who is eligible to apply?

    All Malaysians, including permanent residents and those with legal work permits are eligible to apply. You will have to be at least 18, but no exceeding 70 years old. To be entitled to senior citizen coverage, the age range is 71 to 80 years old. As for children under your care, they can be as young as 45 days old up to a maximum of 23 years old - that is if they're still studying.

    How to make a claim?

    You can call 24 hour Travel and Medical Assistance Helpline at 03-2161 0270. Remember to file all original receipts and supporting documents such as boarding pass and police report to support your claim.

    When does the cover start and end for each trip?

    That would depend on where you will be enjoying your holiday or business trip - is it an international or domestic trip?

    For an international trip, your coverage will start 6 hours prior to your departure time as stated in your booking receipt for a direct journey to your destination, and will cease when you arrive at your home in Malaysia, or six hours after arrival at Malaysian immigration.

    As for a domestic trip, your coverage will start from the effective date stated on your insurance policy and will stop upon arrival at your home residence.

    What is the maximum period of coverage for single trip and annual trip?

    An annual trip will of course have longer coverage days compared to a policy for a one time trip, as stated below:

    • 30 consecutive days for single trip.
    • 90 consecutive days for annual trip

    If I cancel my insurance policy, can I claim a refund?

    Per Trip Plan:

    You are allowed to cancel your policy at any time by submitting an official notice in writing to Etiqa before starting your journey journey. It is possible to get a full refund!

    Annual Trip Plan:

    You are allowed to cancel your policy at any time by giving official notice in writing to the insurance company. Unfortunately, you will only be entitled to a partial premium refund.

    Read More