Mach by Hong Leong Bank

Underwritten by MSIG Insurance (Malaysia) Bhd

Hong Leong Mach Travel Insurance

Receive travel coverage for your holiday and even one way cover for students. Have protection for your home against burglary, and loss or damage of belonging overseas.

    • Individual
    • Couple
    • Family
    • Personal Accidents
    • Medical Related
    • Travel Inconvenience
  • RegionRegion covered by this plan?Excluded Countries
    Malaysia
  • None
    Asia
  • None
    Worldwide
  • None

Apply online now for Hong Leong Mach Travel Insurance

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Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
  •  +60379653930
  • Travel Worldwide Assistance Service
  • Mach by Hong Leong Bank Hotline
  •  +60376268899
  • Premiums

    *

    How much must I pay to be insured during my travels?

    Across Asia
    Individual
    Couple
    Family
    1 - 5 days
    RM 35
    RM 63
    RM 79
    6 - 10 days
    RM 53
    RM 97
    RM 124
    11 - 18 days
    RM 72
    RM 138
    RM 198
    19 - 31 days
    RM 83
    RM 160
    RM 253
    Additional Week
    RM 22
    RM 44
    RM 55
    Annual Plan
    RM 256.52
    Not insured
    Not insured
    Worldwide
    Individual
    Couple
    Family
    1 - 5 days
    RM 60
    RM 112
    RM 155
    6 - 10 days
    RM 95
    RM 182
    RM 230
    11 - 18 days
    RM 144
    RM 282
    RM 362
    19 - 31 days
    RM 201
    RM 397
    RM 512
    Additional Week
    RM 52
    RM 92
    RM 127
    Annual Plan
    RM 378.42
    RM 378.42
    RM 378.42

    *inclusive of 6% GST


    Fees & Charges

    There are always fees but how much are they?

    Stamp Duty Fee
    No Fee

    Coverage

    What can I claim from this insurance policy?

    Personal Accident
    Malaysia
    Asia
    Worldwide
    Accidental Death

    The worst thing that could ever happen while you're on holiday

    Not covered
  • RM 250000 per adult
  • RM 62500 per child
  • RM 250000 per adult
  • RM 62500 per child
  • Permanent Disability

    An accident that leaves you unable to work or care for your family

    Not covered
  • RM 250000 per adult
  • RM 250000 per child
  • RM 250000 per adult
  • RM 250000 per child
  • Medical Related
    Malaysia
    Asia
    Worldwide
    Medical Expenses

    Cover for hospital charges related to accident and injury

    Not covered
  • RM 300000
  • RM 300000
  • Follow-up Treatment in Malaysia

    Your treatment and recovery might take a while

    Not covered
  • RM 30000
  • RM 30000
  • Traditional or Alternative Medicine

    When conventional treatment is just too mainstream

    Not covered
  • RM 500
  • RM 500
  • Medical Evacuation and Transportation to Malaysia

    Emergency transportation can be expensive - get covered

    Not covered
  • RM 1000000
  • RM 1000000
  • Funeral In Malaysia

    Bringing your body back home for burial

    Not covered
  • RM 1000000
  • RM 1000000
  • Funeral Expenses

    Don't get buried in debt by the cost of a funeral

    Not covered
  • RM 5000
  • RM 5000
  • Hospital Fees

    Never mind the doctor's bills - just get better

    Not covered
  • RM 15000
  • RM 15000
  • Visiting Allowance

    Financial help when you need to visit a family member in hospital

    Not covered
  • RM 5000
  • RM 5000
  • Child Care

    Need a childminder whilst you're in hospital? No problem

    Not covered
  • RM 5000
  • RM 5000
  • Travel Inconvenience
    Malaysia
    Asia
    Worldwide
    Loss of Luggage and Personal Belongings

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 5000
  • RM 5000
  • Loss of Passport

    Cover for the theft of your vital travel documents

    Not covered
  • RM 5000
  • RM 5000
  • Loss of Money

    Carrying a lot of cash is risky. Don't keep it all in once place!

    Not covered
  • RM 800
  • RM 800
  • Luggage Delay

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 800
  • RM 800
  • Travel Delay

    Get compensated for late arrival at your holiday destination

    Not covered
  • RM 3600
  • RM 3600
  • Travel Interruption

    Nobody likes a holiday cut short - get paid if it happens to you!

    Not covered
  • RM 18000
  • RM 18000
  • Travel Cancellation

    Cover for an unexpected incident that forces you to cancel your trip

    Not covered
  • RM 18000
  • RM 18000
  • Missed Connecting Flight or Transport

    Don't worry about the cost of missing the next connection

    Not covered
  • RM 600
  • RM 600
  • Denied Boarding

    Plane overbooked? Been kicked off the flight? Get compensation!

    Not covered
  • RM 1000
  • RM 1000
  • Missed Departure

    Been left behind thanks to public transport being late? Get money back

    Not covered
  • RM 1000
  • RM 1000
  • Travel Re-route

    Flight diversions add unnecessary expense - get yourself covered

    Not covered
  • RM 250
  • RM 250
  • Loss of Travel Deposit due to Airline Bankruptcy

    Probably not a wise choice to fly with this airline again

    Not covered
  • RM 7500 individual
  • RM 22500 family
  • RM 7500 individual
  • RM 22500 family
  • Loss or Damage to Rental Car

    Don't pay the Rental Excess charge - get covered at a reasonable cost

    Not covered
  • RM 1000
  • RM 1000
  • Personal Liability
    Not covered
  • RM 1000000
  • RM 1000000
  • Emergency Accommodation

    Cover for alternative accommodation in the event of an emergency

    Not covered
  • RM 2000
  • RM 2000
  • Home Care

    Loss or damage to your home and contents when you are away

    Not covered
  • RM 500
  • RM 500
  • Hijacking and Terrorism

    It could never happen to you, right? But what if it did?

    Not covered
  • Unlimited
  • Unlimited
  • Travel Agent Ticket Booking

    Get covered for tickets booked through a tour operator or travel agency

    Not covered
  • Unlimited
  • Unlimited
  • Requirements

    Are you eligible to apply for this insurance?

    Single Trip
    For Individuals
    At least 30 days of age

    Annual Plan
    For Individuals
    Between 18 and 69 years of age

    Children Travelling With Family
    Per Child
    Between 30 days and 18 years of age

    Frequently Asked Questions about Hong Leong Mach Travel Insurance

    Things you might want to know

    Who is eligible to apply for the Hong Leong Mach Travel Insurance plan?


    All Malaysians, permanent residents, and those with work permits can apply for the Travel Insurance policy from Mach by Hong Leong Bank. The family coverage is only for single trip applicants and the age limit of child is above 30 days and below 18 years.


    For Annual Travel Insurance, all applicants must be between 18 to 69 years old at first enrolment. Cover may be granted beyond age 70 provided that you are already a member of the plan and wish to be protected up to a maximum age of 80.

    How do I make a claim for this travel insurance?

    It is important that you notify MSIG, the underwriter of this insurance policy, immediately in order to claim in full for all expenses. You will have to complete a claim form and submit, along with the documents listed below to MSIG:

    • Tour agency’s booking Invoice
    • Copies of flight tickets, e-tickets or 
boarding passes
    • Receipts for medical bills and admittance and discharge from 
hospital reports for medical claims
    • Receipts for all purchases to claim
    • Report from airline if baggage is lost or 
damaged
    • Written confirmation from airline if you are claiming for luggage delay, travel delay, missed travel Connection, travel overbooked, missed departure, and travel re-route
    • Police report and currency exchange receipt for money and theft claims
    • Written confirmation from hotels for claim for loss of use of hotel facilities
    • Police Report or Bomba Report for home care claim

    How much can the bank pay for my medical expenses while overseas?

    Good question, your policy can pay up to RM300000 for your hospital bills for any injury or illness experienced when overseas. Your policy can also pay for any follow-up treatment when you return to Malaysia for up to RM30,000, which is subject to the medical expenses limit of RM150,000 if you are under the age of 70. 

    Bear in mind friends, you will need to undergo treatment within 45 days of returning home to be able to claim. This applies for all plans - individual, couple, and family plans.

    What is the main difference between the annual plan and the single trip option?

    Of course, the premium amount you pay will be different. If you are an avid traveler or often have to travel for business trips, it is much cheaper for an annual plan, as you will be paying less premium spread out over the whole year.

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