Smart Extender allows you to make insurance claims only if your medical bills in a single policy year exceeds the deductible amount (read more in the FAQ below). To file a claim and get reimbursement on some of your hospital bills here's what you need to do.
- Prepare the documents. The list of required docs will depend on the claim that you are making.
- Submit your documents to any Great Eastern branch or mail to the Head Office at the following address:
Menara Great Eastern
303 Jalan Ampang,
50450 Kuala Lumpur
Great Eastern will contact you to provide status updates once your claim has been processed. If you'd like to follow up your the status of your submission you can also email your queries to [email protected].