Citi Cash Back Mastercard

What is Citi Temporary CVV?

Due to COVID-19 lockdown restrictions, your new Citi credit card delivery might take some time to arrive. But fret not, you can still start your expenditure without your physical card by activating your temporary CVV via Citi Mobile® App.

Temporary CVV is a 3-digit security code that you can use to activate your new Citi credit card while waiting for the physical card to be delivered.

To get this unique code, your Citi credit card must first get approved by the bank. Then, you may download the Citi Mobile® App and retrieve your unique temporary CVV code to activate your card. Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV on the card.

Check out the terms and conditions here.

Steps to activate the Temporary CVV

1. Register or log in to Citi Mobile® App. Click "Activate to view card details".

2. You will be led to the "Manage Card" screen.

3. Enter the OTP that was sent to your registered phone number.

4. After authentication, your card number and expiry date will be displayed. Click on "View" to reveal the temporary CVV.

5. Your temporary CVV will then be displayed.

My Citi credit card is here. What should I do next?

Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV found at the back of your card, and you still need to activate it. This new CVV will then be used for all your transactions and recurring payments moving forward. Here’s how you can activate your new Citi credit card:

Via Citi Mobile® App:

• Register and log in to Citi Mobile® App
• Tap on the icon in the top left corner
• Tap on ‘Create Card PIN’
• Enter your new 6-digit PIN
• Enter the OTP for verification
• Voila! Your PIN has been successfully created

Via Citibank Online:

• Register and log in to Citibank Online
• Click on ‘Services’, ‘My Profile’, and select ‘Create Card PIN’
• Enter the OTP for verification
• Select your card
• Enter your new 6-digit PIN
• Done! Your PIN has been successfully created

Via Citibank Card Activation & PIN Creation Hotline:

• Call +60323830011
• Select the language option and enter the NRIC number
• Select your card and enter the OTP for verification
• Enter your card expiry date, then create your new 6-digit PIN

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You don't have to wait for specific days or special promotions to enjoy the most cashback from your credit card purchases anymore.

No minimum spending is required. Your cashback is automatically credited to your account.

Enjoy RM50 Cashback Every Month

Get up to RM50 savings every month (or RM600 in a year) on your credit card spending with Citi Cash Back Credit Card.

All you need to do to earn RM10 cashback is to accumulate a total retail spend of RM500 and above on your cashback credit card.

Once your total credit card spending has hit the minimum RM500 mark, you will get 10% cash back on each category. 

See the below table for more information:

Citi Cash Back Mastercard Top 4 Features

Besides offering you fantastic cashback and benefits, the Citibank credit card also boasts 4 features to make your banking activity hassle-free.

Citi World Privileges

Get deals and discounts locally & in over 90 countries.

Citi PayLite

Convert your retail transactions into monthly instalments

Citi FlexiBill

Convert your outstanding balance into monthly instalments

Citi Quick Cash

• Get quick cash bundled with instalment options
• Receive quick cash within 7 working days

Eligibility and Required Documents

Any individual with a minimum age of 21 years old (principal card) and 18 years old (supplementary card) can apply for Citibank Cash Back Mastercard.

Another eligibility criterion is you must be earning a minimum of RM3,000 per month. 

To complete your Citibank credit card application, remember to prepare the documents below:

"Shall there be any discrepancy on the latest card information such as credit card T&C, credit card benefits, fees & charges, information on Citibank website shall be deemed as latest and final."