Bonus air miles and travel benefits
What is Citi Temporary CVV?
Due to COVID-19 lockdown restrictions, the delivery of your new Citi credit card might take some time to arrive. But fret not, you can still start your expenditure without your physical card by activating your temporary CVV via Citi Mobile® App.
Temporary CVV is a 3-digit security code that you can use to activate your new Citi credit card while waiting for the physical card to be delivered.
To get this unique code, your Citi credit card must firstly get approved by the bank. Then, you may download the Citi Mobile® App and retrieve your unique temporary CVV code to activate your card. Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV on the card.
Check out the terms and conditions here.
Steps to activate the Temporary CVV
1. Register or log in to Citi Mobile® App. Click "Activate to view card details".
2. You will be led to the "Manage Card" screen.
3. Enter the OTP that was sent to your registered phone number.
4. After authentication, your card number and expiry date will be displayed. Click on "View" to reveal the temporary CVV.
5. Your temporary CVV will then be displayed.
My Citi credit card is here. What should I do next?
Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV found at the back of your card, and you still need to activate it. This new CVV will then be used for all your transactions and recurring payments moving forward. Here’s how you can activate your new Citi credit card:
Via Citi Mobile® App:
- Register and log in to Citi Mobile® App
- Tap on the icon on the top left corner
- Tap on ‘Create Card PIN’
- Enter your new 6-digit PIN
- Enter the OTP for verification
- Voila! Your PIN has been successfully created
Via Citibank Online:
- Register and log in to Citibank Online
- Click on ‘Services’, ‘My Profile’, and select ‘Create Card PIN’
- Enter the OTP for verification
- Select your card
- Enter your new 6-digit PIN
- Done! Your PIN has been successfully created
Via Citibank Card Activation & PIN Creation Hotline:
- Call +60323830011
- Select the language option and enter the NRIC number
- Select your card and enter the OTP for verification
- Enter your card expiry date, then create your new 6-digit PIN
2x PremierMiles on Overseas Spend
Citi PremierMiles Mastercard is an air mile credit card that partners with international airlines.
For every RM3 spend on retail transactions locally including Petrol, you earn 1x PremierMiles.
Earn 2x PremierMiles when you spend RM3 on your Citi PremierMiles Mastercard in foreign currencies, as well as on selected online travel merchants such as:
Airlines: AirAsia.com, CathayPacific.com, MalaysiaAirlines.com and SingaporeAir.com
Hotels: Agoda.com, Airbnb.com, Expedia.com and Traveloka.com
The best part about PremierMiles is that it never expires.
Plus, on your card anniversary and upon payment of the card annual fee, you will receive 10,000 Bonus PremierMiles every year.
Citi PremierMiles to Frequent Flyer Program Miles
With Citi PremierMiles Mastercard, you have plenty of choices to redeem your frequent flyer program (FPP) miles. Plus, the conversion rate is low too.
For every 1,500 PremierMiles, you can redeem 1,000 air miles with over 90 airline partners as listed on the website.
Only the principal cardholder is allowed to redeem FPP miles.
Free Travel Insurance
Citi PremierMiles Mastercard is equipped with up to RM300,000 travel insurance coverage for principal and supplementary cardholders when you charge your travel with the Citi card.
This comprehensive insurance coverage includes personal accidents and travel inconveniences.
Citi PremierMiles to Cash Rebates
You can also redeem Cash Rebates with your PremierMiles.
These cash rebates can be used to pay for your recent purchases in selected categories.
Also known as Pay with Points Online redemption of PremierMiles for Cash Rebates can only be done via Citibank Online.
Citi Thank You Rewards Program
And last but not least, you can redeem your PremierMiles the traditional way via Citi Thank You Rewards program.
There are a host of products, services, vouchers and gifts you can choose from. Best, you can pay your Citibank credit card annual fee at 300,000 PremierMiles.
"Shall there be any discrepancy on the latest card information such as credit card T&C, credit card benefits, fees & charges, information on Citibank website shall be deemed as latest and final."
