12X reward points for e-wallet spending
What is Citi Temporary CVV?
Due to COVID-19 lockdown restrictions, the delivery of your new Citi credit card might take some time to arrive. But fret not, you can still start your expenditure without your physical card by activating your temporary CVV via Citi Mobile® App.
Temporary CVV is a 3-digit security code that you can use to activate your new Citi credit card while waiting for the physical card to be delivered.
To get this unique code, your Citi credit card must firstly get approved by the bank. Then, you may download the Citi Mobile® App and retrieve your unique temporary CVV code to activate your card. Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV on the card.
Check out the terms and conditions here.
Steps to activate the Temporary CVV
1. Register or log in to Citi Mobile® App. Click "Activate to view card details".
2. You will be led to the "Manage Card" screen.
3. Enter the OTP that was sent to your registered phone number.
4. After authentication, your card number and expiry date will be displayed. Click on "View" to reveal the temporary CVV.
5. Your temporary CVV will then be displayed.
My Citi credit card is here. What should I do next?
Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV found at the back of your card, and you still need to activate it. This new CVV will then be used for all your transactions and recurring payments moving forward. Here’s how you can activate your new Citi credit card:
Via Citi Mobile® App:
- Register and log in to Citi Mobile® App
- Tap on the icon on the top left corner
- Tap on ‘Create Card PIN’
- Enter your new 6-digit PIN
- Enter the OTP for verification
- Voila! Your PIN has been successfully created
Via Citibank Online:
- Register and log in to Citibank Online
- Click on ‘Services’, ‘My Profile’, and select ‘Create Card PIN’
- Enter the OTP for verification
- Select your card
- Enter your new 6-digit PIN
- Done! Your PIN has been successfully created
Via Citibank Card Activation & PIN Creation Hotline:
- Call +60323830011
- Select the language option and enter the NRIC number
- Select your card and enter the OTP for verification
- Enter your card expiry date, then create your new 6-digit PIN
5x Citi Rewards Points for Local and Overseas Spends
Citi Rewards Mastercard brings you the best of both worlds by rewarding you with 5x Citi Rewards Points for every Ringgit spent locally and overseas.
For those who frequent big-name departmental stores and supermarkets for your regular shopping workouts, this Citi credit card is your truest companion!
And...you can still get the most out of this credit card even though you have maxed out your monthly or yearly spending. See the reward point table below for more information:
| Citi Rewards Points | Spent at/on | Maximum Spending |
| 5 Points for every RM1 | AEON, AEON BiG, Marks & Spencer, Metrojaya, Parkson, Robinsons, Tangs, Isetan B.I.G Ben's Independent Grocer, Cold Storage, Everise, Giant, Jasons Food Hall, Jaya Grocer, Servay, Tesco, Lotus's Store, Village Grocer | < RM3,000 per month |
| 5 Points for every RM1 | retail transactions in foreign currency (overseas)* | < RM24,000 per year |
| 1 Point for every RM1 | all other retail transactions locally | uncapped |
*Starting from November 2019, no rewards point will be given for transactions made at merchants located in the European Economic Area (EEA).
Annual Fee Bonus Points
Nobody likes paying an annual fee. But Citi Rewards Mastercard will incentivize you with an Annual Bonus Citi Rewards Points for paying your credit card annual fee in full.
This bonus point will be reflected in your next month's statement once you have paid the annual fees on principal and supplementary cards if any.
| Credit card | Bonus point |
| Principal card | 200,000 points |
| Supplementary card | 25,000 points |
However, no annual bonus point will be awarded if your Citibank credit card annual fee is waived or partially paid under any discount or promotion.
Enjoy World Mastercard Benefits and Privileges
The rewards don’t end with just the Rewards Points - this credit card elevates your travel lifestyle to the benefits and privileges of a World Mastercard.
Present your Citi Rewards Mastercard along with a valid boarding pass to enjoy 6x complimentary access to the Plaza Premium Lounge in KLIA1 and KLIA2.
Whether it's for business or pleasure, you get to relax and unwind in the VIP section before boarding the plane and going on that long-haul flight. Plus, this benefit will be refreshed every year!
If that is not enough, you also have the status that allows you VIP access to some of the most luxurious hotels worldwide.
In addition, you can get all your needs and demands sorted via a 24/7 World Mastercard Concierge.
Insurance and Protection
So if you were to take up the invitation to travel, rest easy and know that both you and your supplementary cardholders have a personal accident coverage of up to RM50,000 when you charge all your flight and travel expenses to this Citi credit card.
Personal accident aside, you will also receive purchase protection insurance on all your valuables for a total of 30 days, with a maximum of RM10,000 per item or RM25,000 per occurrence.
This coverage is particularly useful while you're on holiday so that you have a safety blanket for those rare and expensive belongings.
Exclusive Healthcare Benefits
Looking after your health, Citi Rewards Mastercard includes some exclusive health care privileges such as 20% off on Executive Screening Packages and 15% off walk-in hospital room rates at several participating hospitals that accept this credit card, including most KPJ Hospitals.
"Shall there be any discrepancy on the latest card information such as credit card T&C, credit card benefits, fees & charges, information on Citibank website shall be deemed as latest and final."
