Who is eligible to apply for the Citibank Smart Traveller Annual Gold?
This comprehensive travel plan offers wide coverage to ease travel woes for you and your family throughout all 365 days of the year.
If you are travelling alone, you need to be at least 18 years to 79 years old.
For those who travel in a family or group, you will be able to apply protection for your child at a minimum age of 30 days to 23 years old.
Does this plan offer any bonus coverage?
The Citibank Smart Traveller Gold can be a lifesaver, especially for the more adventurous travellers out there, as it covers riskier holiday activities other than travel inconveniences and medical expenses.
You can get protection while scuba diving and winter sports WITHOUT having to fork out more cash on premium payments.
On top of that, you will also be protected against any act of terrorism during your travels.
How do the premiums for this plan work?
Citibank's SmartTraveller is a plan that covers 3 General Areas, that are broken down in the list below;
| Area 1 | Australia, Brunei, Cambodia, China (excluding Mongolia, Nepal & Tibet), Hong Kong, Macau, India, Indonesia, Japan, South Korea, Laos, Myanmar (Burma), New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam only. |
| Area 2 | Overseas EXCLUDING USA, Canada, Iran, Syria, Belarus, Cuba, Democratic Republic of Congo, North Korea, Somalia, Sudan, South Sudan and Zimbabwe. |
| Area 3 | Overseas EXCLUDING Iran, Syria, Belarus, Cuba, Democratic Republic of Congo, North Korea, Somalia, Sudan, South Sudan and Zimbabwe |
| Plan | Area 1 | Area 2 | Area 3 |
| SmartTraveller Annual Gold | RM220 | RM260 | RM320 |
I'm constantly worried about delayed luggage, can I claim for this inconvenience?
Your worries are not unfounded - most of us would paranoid about not being able to get a hold of our luggage and belongings especially in-between connecting flights.
Set your troubled heart aside, as you will be able to receive compensation of up to RM1,600, or RM200 for every 6 consecutive hours of delay.
You can buy basic toiletries while waiting for your luggage to arrive!
Can I continue to receive treatment in Malaysia for an injury/illness suffered overseas?
Absolutely, you can proceed with follow-up treatment within 90 days of returning to Malaysia and claim for reimbursement for up to RM30,000.
Will my insurance plan cover for any burglary at my house while traveling?
Citibank Smart Travel Gold offers home care benefit - you will receive maximum coverage for up to RM5,000 for damages or loss resulting from burglary or fire to your home while you and your family are away.
What kind of personal liability is covered for the Citibank Smart Traveller Annual Gold?
If you were to cause any damages to a third party or their property, this insurance policy will make sure that your butt is covered for up to RM1,000 for the cost of damages or injury suffered by them.
