Citibank

Underwritten by AXA Affin General Insurance Berhad

Citibank SmartTraveller VIP Plan

Treat yourself to exclusive benefits with Citibank Smart Traveller VIP, with high coverage for luggage delay, flight cancellation and even child care for all days of the year.

    • Individual
    • Family
    • Personal Accidents
    • Medical Related
    • Travel Inconvenience
  • RegionRegion covered by this plan?Excluded Countries
    Malaysia
  • None
    Asia
  • View
    Worldwide
  • View

Apply online now for Citibank SmartTraveller VIP Plan

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Contact Info

Who do I contact for any inquiries?

Travel Assistance Hotline & Services
  •  +60376283636
  • 24-hour AXA Travel Assistance Hotline
  • Citibank Hotline
  •  +60321667777
  • Premiums

    *

    How much must I pay to be insured during my travels?

    Across Asia
    Individual
    Couple
    Family
    1 - 5 days
    RM 35
    Not insured
    RM 88
    6 - 10 days
    RM 52
    Not insured
    RM 130
    11 - 18 days
    RM 78
    Not insured
    RM 195
    19 - 31 days
    RM 98
    Not insured
    RM 245
    Additional Week
    RM 23
    Not insured
    RM 58
    Worldwide
    Individual
    Couple
    Family
    1 - 5 days
    RM 64
    Not insured
    RM 160
    6 - 10 days
    RM 96
    Not insured
    RM 240
    11 - 18 days
    RM 143
    Not insured
    RM 358
    19 - 31 days
    RM 183
    Not insured
    RM 458
    Additional Week
    RM 44
    Not insured
    RM 110

    *inclusive of 6% GST


    Fees & Charges

    There are always fees but how much are they?

    Stamp Duty Fee
    No Fee

    Coverage

    What can I claim from this insurance policy?

    Personal Accident
    Malaysia
    Asia
    Worldwide
    Accidental Death

    The worst thing that could ever happen while you're on holiday

    Not covered
  • RM 300000 per adult
  • RM 75000 per child
  • RM 300000 per adult
  • RM 75000 per child
  • Permanent Disability

    An accident that leaves you unable to work or care for your family

    Not covered
  • RM 900000
  • RM 300000 per adult
  • RM 900000
  • RM 300000 per adult
  • Loss of Limbs or Sight

    Injury that prevents you from ever working again

    Not covered
  • RM 300000
  • RM 300000
  • Medical Related
    Malaysia
    Asia
    Worldwide
    Medical Expenses

    Cover for hospital charges related to accident and injury

    Not covered
  • RM 900000 family
  • RM 300000 per adult
  • RM 900000 family
  • RM 300000 per adult
  • Visiting Allowance

    Financial help when you need to visit a family member in hospital

    Not covered
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • Traditional or Alternative Medicine

    When conventional treatment is just too mainstream

    Not covered
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • Child Care

    Need a childminder whilst you're in hospital? No problem

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 15000 family
  • RM 5000 per adult
  • Follow-up Treatment in Malaysia

    Your treatment and recovery might take a while

    Not covered
  • RM 90000 family
  • RM 30000 per adult
  • RM 90000 family
  • RM 30000 per adult
  • Hospital Fees

    Never mind the doctor's bills - just get better

    Not covered
  • RM 31500 family
  • RM 10500 per adult
  • RM 10500 per child
  • RM 31500 family
  • RM 10500 per adult
  • RM 10500 per child
  • Quarantine

    Catch a contagious disease and you'll be spared the cost of isolation

    Not covered
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • Education Fund

    Payment to an education fund for your children in the event of your death

    Not covered
  • RM 10000 family
  • RM 10000 per adult
  • RM 10000 family
  • RM 10000 per adult
  • Medical Evacuation

    Fees can be astronomical - better to be safe at home than broke

    Not covered
  • Unlimited
  • Unlimited
  • Emergency Transportation to Malaysia

    For when you need to go home: right now!

    Not covered
  • Unlimited
  • Unlimited
  • Funeral In Malaysia

    Bringing your body back home for burial

    Not covered
  • Unlimited
  • Unlimited
  • Travel Inconvenience
    Malaysia
    Asia
    Worldwide
    Loss of Luggage and Personal Belongings

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • Loss of Passport and Money

    Every traveller's worst nightmare covered

    Not covered
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • RM 22500 family
  • RM 7500 per adult
  • RM 7500 per child
  • Luggage Delay

    You might arrive safely at your destination, but will your suitcase?

    Not covered
  • RM 2400 family
  • RM 800 per adult
  • RM 800 per child
  • RM 2400 family
  • RM 800 per adult
  • RM 800 per child
  • Travel Delay

    Get compensated for late arrival at your holiday destination

    Not covered
  • RM 9600 family
  • RM 3200 per adult
  • RM 3200 per child
  • RM 9600 family
  • RM 3200 per adult
  • RM 3200 per child
  • Loss of Travel Deposit due to Cancellation

    Get a refund on your travel deposit if you choose to cancel your trip

    Not covered
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • Travel Interruption

    Nobody likes a holiday cut short - get paid if it happens to you!

    Not covered
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • RM 60000 family
  • RM 20000 per adult
  • RM 20000 per child
  • Denied Boarding

    Plane overbooked? Been kicked off the flight? Get compensation!

    Not covered
  • RM 9000 family
  • RM 3000 per adult
  • RM 3000 per child
  • RM 9000 family
  • RM 3000 per adult
  • RM 3000 per child
  • Missed Connecting Flight or Transport

    Don't worry about the cost of missing the next connection

    Not covered
  • RM 600 family
  • RM 200 per adult
  • RM 200 per child
  • RM 600 family
  • RM 200 per adult
  • RM 200 per child
  • Hijacking

    Get covered for every travellers worst nightmare

    Not covered
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • RM 30000 family
  • RM 10000 per adult
  • RM 10000 per child
  • Missed Departure

    Been left behind thanks to public transport being late? Get money back

    Not covered
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • RM 6000 family
  • RM 2000 per adult
  • RM 2000 per child
  • Travel Re-route

    Flight diversions add unnecessary expense - get yourself covered

    Not covered
  • RM 600 family
  • RM 200 per adult
  • RM 200 per child
  • RM 600 family
  • RM 200 per adult
  • RM 200 per child
  • Loss of Travel Deposit due to Airline Bankruptcy

    Probably not a wise choice to fly with this airline again

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • Loss of Credit Card

    Cover for purchases made after your card is stolen

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • Personal Liability
    Not covered
  • RM 3000000 family
  • RM 1000000 per adult
  • RM 1000000 per child
  • RM 3000000 family
  • RM 1000000 per adult
  • RM 1000000 per child
  • Home Care

    Loss or damage to your home and contents when you are away

    Not covered
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • RM 15000 family
  • RM 5000 per adult
  • RM 5000 per child
  • Loss or Damage to Rental Car

    Don't pay the Rental Excess charge - get covered at a reasonable cost

    Not covered
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • RM 3000 family
  • RM 1000 per adult
  • RM 1000 per child
  • Ransom Payment for Hostage and Kidnapping

    It's some consolation to know that your captor's demands will be met

    Not covered
  • RM 300000 family
  • RM 100000 per adult
  • RM 100000 per child
  • RM 300000 family
  • RM 100000 per adult
  • RM 100000 per child
  • Requirements

    Are you eligible to apply for this insurance?

    Single Trip
    For Individuals
    Between 18 and 79 years of age
    For Families
    Between 30 days and 79 years of age

    Children Travelling With Family
    Per Child
    Between 30 days and 23 years of age