What is Citi Temporary CVV?
Due to COVID-19 lockdown restrictions, your new Citi credit card delivery might take some time to arrive. But fret not, you can still start your expenditure without your physical card by activating your temporary CVV via Citi Mobile® App.
Temporary CVV is a 3-digit security code that you can use to activate your new Citi credit card while waiting for the physical card to be delivered.
To get this unique code, your Citi credit card must first get approved by the bank. Then, you may download the Citi Mobile® App and retrieve your unique temporary CVV code to activate your card. Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV on the card.
Check out the terms and conditions here.
Steps to activate the Temporary CVV
1. Register or log in to Citi Mobile® App. Click "Activate to view card details".
2. You will be led to the "Manage Card" screen.
3. Enter the OTP that was sent to your registered phone number.
4. After authentication, your card number and expiry date will be displayed. Click on "View" to reveal the temporary CVV.
5. Your temporary CVV will then be displayed.
My Citi credit card is here. What should I do next?
Once you’ve received your Citi physical card, the temporary CVV will then be replaced by the CVV found at the back of your card, and you still need to activate it. This new CVV will then be used for all your transactions and recurring payments moving forward. Here’s how you can activate your new Citi credit card:
Via Citi Mobile® App:
- Register and log in to Citi Mobile® App
- Tap on the icon in the top left corner
- Tap on ‘Create Card PIN’
- Enter your new 6-digit PIN
- Enter the OTP for verification
- Voila! Your PIN has been successfully created
Via Citibank Online:
- Register and log in to Citibank Online
- Click on ‘Services’, ‘My Profile’, and select ‘Create Card PIN’
- Enter the OTP for verification
- Select your card
- Enter your new 6-digit PIN
- Done! Your PIN has been successfully created
Via Citibank Card Activation & PIN Creation Hotline:
- Call +60323830011
- Select the language option and enter the NRIC number
- Select your card and enter the OTP for verification
- Enter your card expiry date, then create your new 6-digit PIN
Up to 10% cashback with Citi Cash Back Platinum Mastercard
Citi Cash Back Platinum Mastercard is the cashback credit card to die for as you can earn up to 10% cashback on your daily spending, with a total cashback of RM75 every month will be yours.
Just spend on these 4 retail categories, and you can earn RM15 cashback each when your total monthly spend has reached a minimum of RM1,500 and above.
Category | RM1,500 and above | Below RM1,500 |
Petrol | 10% | 0.2% |
Dining | 10% | 0.2% |
Grab | 10% | 0.2% |
Groceries at selected supermarkets | 10% | 0.2% |
Other retail spends | 0.2% | 0.2% |
If you're feeling economical and don't want to hit the minimum monthly spend of RM1,500, you can still earn unlimited cashback of 0.2% on all categories.
This cashback will be automatically added to your account in the next statement cycle.
Top Citibank credit card features
With this Citibank credit card, you are not only in for the world of cashback and rewards but also access to premium dining, cheap travelling, shopping and credit facilities.
Below are some of the top features of the Citi credit card:
- Citi PayLite and Citibank Easy Pay Plan (easy payment plans)
- Citibank Balance Transfer
- Citi Quick Cash
- Citi FlexiBill (auto balance conversion plan)
- Citi World Privileges
Easy Bill Payments with Citi Cash Back Platinum Mastercard
Charge your recurring utility bills to your Citi Cash Back Platinum Mastercard with the Citibank One Bill service and never lose track of your monthly payments ever again.
Enjoy peace of mind while saving money with cash rebates on the payment of your utility bills.
"Shall there be any discrepancy on the latest card information such as credit card T&C, credit card benefits, fees & charges, information on Citibank website shall be deemed as latest and final."