A Quick Guide to Submitting Your Documents Online

Having troubles with sending documents online? Fret not, we have some tips to help you on this matter

It's true that applying for banking and insurance products online can be easier than tracking down a branch and scheduling an appointment. However, this makes it a little harder for the companies to verify your identity, which is why they rely so heavily on the documents you submit.

A certain standard of quality is applied on all scanned documents to prevent fraud and used as a security measure to accommodate the world going digital. So, here are some tips to help you ensure your scanned documents are up to par.

Don't have a scanner at home or at work?

Relax, there is another way to scan your documents, sitting at your fingertips. That's right, you just can take a photo of the documents with your phone.

Fortunately, banks and insurers will accept photos of your documents as long as they meet their requirement for a scanned copy and have a good image resolution. Here are some tips to ensure that photos of your documents will be accepted.

1) Place your IC on a piece of blank white paper. For this part, it is in your best interest to use a fresh piece of paper to avoid complications. (You will see why.)

2) Ensure the surrounding area is free from clutter. If not, the photo you take might not resemble a scanned image/ document.

3) When you taking the photo of your document, make sure your phone is parallel to your document. One way to help you achieve this is using the paper as the frame.

4) It is advisable to use natural light with no flash for the photo. Try not to use the flash to avoid blocking out certain details on the document.

5) For NRIC copies, you need to do the first four steps twice for both the front and back of your NRIC.

6) You can always use a photo editing tool to spruce it up if you need to.

The following is the end result that you should achieve.

Digital Copies

Not all documents need to be scanned for bank submissions as you might already have it in a soft copy format. Documents such as your credit report, EPF statement and salary slip can be easily obtained online.

Always Be Prepared

We hope that you have found this article useful. Remember that it is advisable to check with your bank or insurance provider on what is the acceptable in terms of document submission, before you start preparing them.

0 comments

Agree or disagree with this post? Questions? You also have your word!

  • Yeo chuan hui

    agree

    Reply
    • Izam

      Agree

      Reply
    • HARITH

      for nric,where do you cross (if you know the institution/company name)?
      Should you cross? and if not,what are the implications that could happen?

      Reply
      • RinggitPlus

        Hi, Harith.

        It is up to you whether to cross the NRIC. If you want to, you should cross it without covering the NRIC. If you wish not to do so, then you can just send us the copy NRIC as it is. The crossing is an option.

        Thanks for the question and we hope this helps.

        Reply
      • Lam Wai thong

        Where to send my ic?

        Reply
        • RinggitPlus

          Hi, Lam Wai thong

          You will send your IC via the channel that you applied with or the ones we said specifically. If you applied directly to us, you will receive an email telling you to provide the necessary via e-mail. If you applied through chatbot, then you can send it there.

          Thanks for the question and we hope this helps.

          Reply
        • po-G

          Can I edit the pre fill application form? There are some error.

          Reply
          • RinggitPlus

            Hi, po-G

            This depends on the situation. There are two outcomes: 1) You will need to refill the forms or 2) Amend it only if the customer service agent allows it. Perhaps you could contact us directly via email ([email protected]) or phone (03 7890 0808)

            Thanks for the question and we hope this helps.

            Reply
          • yy

            Really can get a OPPO A71K if i apply citibank card now?

            Reply
          • Rajeswari jayabalan

            How conform

            Reply
            • saratah

              hi how sign in the from

              Reply
              • RinggitPlus

                Hi, saratah

                If you are asking about signing softcopy versions of an application form, you could use DocuSign. If you have any further enquiries, you could contact us via email ([email protected]) or phone (03 7890 0808).

                Thanks for the question and we hope this helps.

                Reply
              • OOI PHAIK TIN

                I need change the race to Chinese

                Reply