CIMB Self-Service Terminals To Undergo Scheduled Maintenance On 20 Sept

Samuel Chua

18th September 2025 - 1 min read

CIMB Bank Berhad and CIMB Islamic Bank Berhad have announced that selected banking services will be temporarily unavailable due to scheduled system maintenance. The interruption will take place on Saturday, 20 September 2025, from 12:01 am to 8:00 am.

Services Affected During The Downtime

During this period, customers will not be able to use Automated Teller Machines (ATM and MEPS) or Cash Deposit Machines (CDM). Other banking channels, such as online and mobile banking, are expected to remain accessible unless otherwise stated by the bank.

Date and Time	Services Affected
Saturday, 20 September 2025 12:01 am – 08:00 am	Automated Teller Machines (ATM & MEPS) Cash Deposit Machines (CDM)

Customers Advised To Plan Ahead

The bank has encouraged customers to plan their cash withdrawals and deposits in advance to avoid inconvenience during the maintenance window. This precaution will help ensure smooth banking activities, especially for those who rely on self-service terminals outside of regular branch hours.

Commitment To Service Reliability

CIMB has expressed its commitment to improving system performance and reliability through scheduled maintenance. The bank apologised for any inconvenience caused and thanked customers for their understanding and cooperation.

Samuel Chua

Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.

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