CIMB will be providing assistance to victims of the recent fire in Putra Heights.

CIMB Bank Berhad (“CIMB Bank”) and CIMB Islamic Bank Berhad (“CIMB Islamic”) have simplified the process and as such, customers only need to provide their basic information to apply for the relief assistance plan. In addition, late charges and fees for impacted customers will be waived.

In a statement today, CIMB Group Holdings Berhad stated that,

“SME customers who are impacted by the fire and may require additional cashflow assistance on top of the payment relief, can also apply for additional working capital to support the business needs. Charges would be waived for credit/debit card replacements, statement requests or replacements of damaged passbooks and bankers’ cheques too.”

To apply for assistance, impacted victims can call CIMB’s Contact Centre at +603 6204 7788. SME customers who are impacted by the fire and may require assistance, can visit www.cimb.com.my/frap. Non-SMEs and corporate customers may also contact their CIMB Relationship Manager to discuss assistance options.

Affected customers can also apply for assistance at CIMB branches – customers may check branch availability with the bank’s branch locator on the ‘Locate Us’ page at http://www.cimb.com.my.

Customers who wish to make an insurance claim due to losses to their vehicle(s) or house(s) incurred during the fire or have any enquiries, can contact the respective hotlines below: For Berjaya Sompo: 1800-88-9933 (available Monday to Friday, 8:30am to 5:00pm); and for Takaful Ikhlas: 03-2723 9696 (available Monday to Friday, 8:30am to 5:00pm).

For more information on the relief assistance plan, please visit https://www.cimb.com.my/en/personal/help-support/relief-assistance/relief-and-support.html

• TAGS:
• CIMB
• CIMB Islamic
• gas pipeline
• Putra Heights fire
• relief assistance
• SME