7th October 2026 - 2 min read
MBSB Bank will stop posting paper statements to companies, partnerships, societies and clubs that bank with it from 31 October 2026. All non-individual Current Account-i and Savings Account-i holders are moving to e-statements.
Your statements will only be available through MBSB Bank Corporate Internet Banking. Your account number stays the same, statements come out as often as they do now, and MBSB says the switch itself costs you nothing. Personal accounts aren’t affected.
Non-individual accounts are accounts opened in the name of an entity, such as a Sdn Bhd company, a partnership, an association or a club. The notice doesn’t say whether sole proprietor accounts count, so if you run one, call MBSB to check.
You don’t need to sign anything to accept the change. If you keep the account open past 31 October, MBSB treats that as your agreement.
Posted statements won’t be an option after the switch. You can still ask for a paper statement at any MBSB Bank branch, and for a Current Account-i, MBSB’s fees and charges set the price at RM10 per request for SME accounts and RM20 for non-SME accounts. Each request covers up to 10 pages, and every page after that is RM1. Savings Account-i statement requests are free.
A year of monthly Current Account-i statements at three pages each runs to 36 pages, so an SME would pay RM36 to get them in one request. Downloading the same 12 statements yourself costs nothing.
From November, the only way to see your statements without going to a branch is to log in to MBSB’s online banking. Make sure someone at your business can log in before 31 October, especially if the person who used to do it has left.
Businesses have to keep their records for seven years under the Income Tax Act 1967, and lenders want recent bank statements when you apply for business financing. SME Bank, for example, asks for your latest six months.
Set a monthly reminder to download each statement once it’s issued, and save it where your accountant can find it. When you check your login, ask MBSB how far back statements stay downloadable and whether Corporate Internet Banking has its own fees.
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Christina writes about personal finance with an eye for making the complicated feel straightforward. She is drawn to the everyday money decisions people face and genuinely enjoys finding the clearest way to explain them. Between articles, she is probably napping, on a hiking trail, or terrorising her sister’s cats.
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