16th April 2025 - 2 min read
Agensi Kaunseling dan Pengurusan Kredit (AKPK) has released its Biennial Report 2023–2024, marking 19 years of empowering Malaysians to strengthen their financial management and resilience. The report was unveiled during a briefing with strategic partners and members of the media.
Centred on the theme “Rooted in Giving, Growing with Purpose”, the report underscores AKPK’s long-standing commitment to building a financially resilient Malaysia. It focuses on supporting individuals and families in navigating financial uncertainty through advisory services, structured debt management, and financial education.
Between 2023 and 2024, more than 112,000 individuals enrolled in AKPK’s Debt Management Programme (DMP), which provides structured loan restructuring to help participants regain control of their finances. On average, participants reduced their debt service ratio from 84% to 40%, improving their ability to manage daily living expenses.
In the same period, over 164,000 individuals and small businesses accessed AKPK’s financial advisory services, representing a 95% increase in uptake. These sessions, which are offered free of charge, continue to serve as an important resource for those seeking practical guidance on budgeting, saving, and debt management.
AKPK also expanded its financial literacy outreach through community-based programmes, campus initiatives, and nationwide campaigns, reaching tens of thousands of Malaysians.
Beyond providing immediate financial relief, AKPK’s initiatives aim to foster long-term behavioural change, helping Malaysians cultivate better saving habits, adopt structured approaches to debt, and develop greater confidence in managing their finances.
Commenting on the agency’s continued efforts, AKPK Chief Executive Officer, Azaddin Ngah Tasir, said, “True transformation isn’t built in moments of ease, but in the quiet, consistent work of helping others rise.”
The full Biennial Report 2023–2024 is available on AKPK’s official website.
Iman writes about personal finance with curiosity. She is interested in the stories behind money, the hesitation around big decisions, and the small habits that shape financial futures. Off the clock, she is either dissecting a film or climbing her way up the leaderboard in her favourite games.
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Comments (2)
AKPK should revise and strengten their roles. Instead of helping currently problematic people, they can now took pre emptive steps.
Open service or consultation for people who wants to make a new financial commitment. If you want to buy a car, sit down with AKPK and lay down what the options you have. AKOK can give some advice on thus. So does before applying for housing loan, personal loan or even applying for a vredit card.
If not nasi dah jadi bubur, we should start at the buying of the ruce grain itself first.
Thanks for sharing your thoughts!
It’s a really interesting suggestion! Offering pre-commitment financial guidance before taking loans or credit cards could help many people make better-informed decisions and avoid future problems.
Starting early with good advice might be the key to healthier financial habits. Appreciate your perspective!