Robo-advisor MYTHEO is waiving its management fees for 3 months amidst the ongoing Covid-19 situation. The move is aimed at lightening its customers’ worries in light of current challenging times.

MYTHEO gave assurance that its highly digitalised and automated workflows seamlessly connect front, middle, and back office processes, ensuring minimal service disruptions during the ongoing movement control order (MCO) period.

“With MYTHEO accessible online, you can continue to enquire and perform your investment requests from the safety of your home,” said Ronnie Tan, CEO and managing director of GAX MD, which runs MYTHEO. “MYTHEO offers hassle-free, digital assistance through emails and over our customer experience hotline.”

Tan also offered some advice on managing one’s financials during current situation. “Start by setting aside your required emergency funds. Then, leverage on your excess fund and plan out a long-term investment goal,” he said. “Practice dollar cost averaging by starting small and invest gradually with a fixed amount regularly. Also, ensure your investment is well diversified. Time in the market is more important than timing the market.”

MYTHEO is the Malaysian arm of THEO, the first robo-advisory service in Japan which launched in 2016. It was granted its robo-advisory license from the Securities Commission and launched in Malaysia in June 2019.

(Source: FintechNews Malaysia, MYTHEO)

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• Robo-Advisors