EPF Holds Online Consultation Survey To Seek Public Feedback

epf kwsp
(Image: The Edge Markets)
epf kwsp
(Image: The Edge Markets)

The Employees Provident Fund (EPF) is currently running the online EPF 2020 public consultation survey, which aims to seek public feedback so that EPF can improve and potentially redesign its scheme for the future. Ongoing until 30 November 2020, the survey is open to all Malaysians as well as non-Malaysians who are working in the country.

In a statement, EPF said that the survey is in line with its vision to help members achieve a better future while safeguarding their savings and delivering excellent services at the same time.

“We are cognisant that our members’ needs change depending on their circumstances in life, their age, or career progression. On top of members’ needs, the job landscape and work culture has changed with the adoption of technology and economic conditions. Hence the time is ripe for us to relook the EPF scheme and to do this well, we have to solicit the public’s opinion,” said the chief strategy officer of EPF, Nurhisham Hussein.

epf 2020 consultation survey

Nurhisham also clarified that the survey will focus on matters that members themselves have raised to EPF. The questions will cover areas such as:

  • Contributions
  • Withdrawals
  • Dividends
  • EPF account structure

Additionally, Nurhisham emphasised that the survey is for the public, whether they are EPF contributors or not. He said that the EPF wants to hear from everyone in order to design an EPF scheme that is both inclusive and sustainable.

epf nurhisham hussein
(Image: The Star)

According to Nurhisham, the last survey carried out by EPF was in 2015, and it was the largest ever public consultation to be done in Malaysia then. “We cannot stress enough how important the public’s feedback is as the responses were the basis of subsequent changes and improvements we made,” he said.

To share your opinions and feedback with EPF, head on over to the EPF 2020 survey consultation survey here.

(Source: EPF, The Star)

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