Heads-Up: Some Maybank Services Will Be Offline on 19 July

Samuel Chua

18th July 2025 - 2 min read

Maybank will be doing system maintenance on Saturday, 19 July 2025. This means a few of the bank’s services will be offline for a while. It’s a planned update, and it helps make sure everything runs smoothly and securely in the long term.

If you’re planning to send money, make payments, or use the ATM during that time, it’s a good idea to do it a little earlier just in case.

Let’s break down what’s going offline and when.

Early Morning Disruption for DuitNow and Other Services

Between 3.00 AM and 8.00 AM, several services will be temporarily unavailable. These include DuitNow Transfers, DuitNow QR, DuitNow Requests, JomPay, Interbank GIRO, FPX, and Debit Mandate.

All of these services will be offline on the Maybank2u website, the MAE app, or Maybank2u Biz, depending on how you usually access them.

So, if you’re planning to transfer money, scan a QR code, pay bills, or make an online payment, it’s best to get it done before 3.00 AM.

ATM Services Will Start Earlier

If you need to withdraw cash or use an ATM for anything else, be aware that ATM services will be offline starting at 12.00 AM. They will come back online by 8.00 AM along with the other services

Here’s a Quick Look at What’s Affected

Service	Where You’ll Notice It	When (GMT+8)
DuitNow Transfer	Maybank2u web, MAE app,Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNow	Maybank2u web, MAE app, Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNow Request	Maybank2u web, MAE app, Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNow QR	Maybank2u web, MAE app, Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
JomPay	Maybank2u web, MAE app, Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
Interbank GIRO	Maybank2u web, MAE app, Maybank2u Biz (web & app)	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
FPX	Maybank2u web	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
Debit Mandate	Maybank2u web	Saturday, 19 July 2025, 3.00 AM – 8.00 AM
All Other Services	ATM	Saturday, 19 July 2025, 12.00 AM – 8.00 AM

Need Help? Here’s How to Reach Maybank

Need support? Contact Maybank by email or by phone at 1-300-88-6688 (Malaysia) or +603-7844 3696 (overseas).

Follow us on our official WhatsApp channel for the latest money tips and updates.

Samuel Chua

Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.

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