Heads-Up: Some Maybank Services Will Be Offline on 19 July
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(Image: New Straits Times)

Maybank will be doing system maintenance on Saturday, 19 July 2025. This means a few of the bank’s services will be offline for a while. It’s a planned update, and it helps make sure everything runs smoothly and securely in the long term.

If you’re planning to send money, make payments, or use the ATM during that time, it’s a good idea to do it a little earlier just in case.

Let’s break down what’s going offline and when.

Early Morning Disruption for DuitNow and Other Services

Between 3.00 AM and 8.00 AM, several services will be temporarily unavailable. These include DuitNow Transfers, DuitNow QR, DuitNow Requests, JomPay, Interbank GIRO, FPX, and Debit Mandate.

All of these services will be offline on the Maybank2u website, the MAE app, or Maybank2u Biz, depending on how you usually access them.

So, if you’re planning to transfer money, scan a QR code, pay bills, or make an online payment, it’s best to get it done before 3.00 AM.

ATM Services Will Start Earlier

If you need to withdraw cash or use an ATM for anything else, be aware that ATM services will be offline starting at 12.00 AM. They will come back online by 8.00 AM along with the other services

Here’s a Quick Look at What’s Affected

ServiceWhere You’ll Notice ItWhen (GMT+8)
DuitNow TransferMaybank2u web, MAE app,Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNowMaybank2u web, MAE app, Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNow RequestMaybank2u web, MAE app, Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
DuitNow QRMaybank2u web, MAE app, Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
JomPayMaybank2u web, MAE app, Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
Interbank GIROMaybank2u web, MAE app, Maybank2u Biz (web & app)Saturday, 19 July 2025, 3.00 AM – 8.00 AM
FPXMaybank2u webSaturday, 19 July 2025, 3.00 AM – 8.00 AM
Debit MandateMaybank2u webSaturday, 19 July 2025, 3.00 AM – 8.00 AM
All Other ServicesATMSaturday, 19 July 2025, 12.00 AM – 8.00 AM

Need Help? Here’s How to Reach Maybank

Need support? Contact Maybank by email or by phone at 1-300-88-6688 (Malaysia) or +603-7844 3696 (overseas).

Follow us on our official WhatsApp channel for the latest money tips and updates.

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