Explore how GrabVIP elevates value for top Grab users
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For a lot of people, Grab quietly runs the day. Lunch arrives through GrabFood, the weekly shop comes from GrabMart, and the ride to work or back from the airport is booked without a second thought. If that sounds like you, there’s a tier of benefits that recognises it, and most people have no idea it’s there. 

It’s called GrabVIP, and it’s awarded automatically to users who consistently engage across Grab services. No sign-up, no application. It’s Grab’s way of saying it notices when you choose it again and again.

The perks lean towards convenience and ease, elevating your everyday experiences. Airport lounge access, fast-tracked hotel status, and complimentary movie tickets at GSC’s BIG and premium halls, all part of being a GrabVIP user.

Travel Club Lounge Access At KLIA

If you travel for work or catch early morning flights often, you’ll know the airport routine. GrabVIP gives you a complimentary entry to the Travel Club Lounge at KLIA 1 and KLIA 2, so instead of hunting for a seat at the terminal, you’ve got somewhere quiet to settle in, grab a coffee, and wait for boarding in peace.

Fast-Track Hotel Status And Movie Tickets

Hotel stays get easier too. GrabVIP members can fast-track their way to IHG One Rewards Platinum Elite status, unlocking travel benefits such as early check-in, late check-out, reward night discounts, bonus points on stays, and complimentary room upgrades where available, across participating IHG Hotels and Resorts including Holiday Inn, Crowne Plaza, and InterContinental.

There are 2 complimentary GSC tickets in the mix as well, redeemable at BIG or Premiere class halls. That’s the recliner seats and the big screen for your next night out, on the house.

Lazada shoppers get something too. GrabVIP comes with an instant upgrade to Lazada Platinum Membership status for 30 days.

Enhanced Customer Support and Priority Delivery

Day to day, the difference shows up in the small moments. If something goes wrong with an order or a ride, your request skips the standard queue and goes to a dedicated support channel that sorts it out faster. 

Your food orders are bumped up from Standard to Priority Delivery every month at no extra cost. And there’s Complimentary Ride Cover Basic, which looks after you on delayed pickups and covers you for accidents across 20 rides each quarter, so the everyday stuff just runs a little smoother.

You Might Already Be Closer Than You Think

You don’t have to do anything to qualify. GrabVIP status is awarded each quarter to people who keep using Grab across Food, Mart, Express, and Transport, and you’ll be notified the moment you’re in. From there, the upgrade lands the following quarter and renews every quarter as long as you keep using Grab the way you already do.

Want to see where you stand? You can check your progress anytime on your Grab profile page.

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