Running a business can be incredibly challenging, especially when dealing with the logistics of managing your own delivery fleets. High vehicle maintenance costs, additional manpower expenses, and the need to constantly manage and track deliveries can lead to late deliveries and damaged goods, which will affect customer satisfaction and brand image. 

Most consumers would be familiar with Lalamove, a widely known on-demand delivery service platform, that has coverage in four major cities in Malaysia – Kuala Lumpur, Penang, Johor, and Malacca. But did you know that businesses can customise their logistics operations with Lalamove? 

Here are four ways businesses can maximise their operational cost efficiency by improving their logistics with a delivery service platform like Lalamove: 

1. Stack Your Multiple Deliveries In One Delivery Trip

As a business owner, increasing cash flow without overloading your current employees or sacrificing product or service quality can be a challenge. You can minimise your expenses by implementing cost-cutting measures such as by optimising your delivery route to save both time and money. 

One of the significant advantages of engaging with Lalamove is the ability to streamline deliveries to multiple destinations in a single trip. The multistop delivery feature allows you to assign 19 deliveries to a single Lalamove delivery partner. By taking advantage of this feature, you will spend less than you would if you were to assign 19 delivery partners to their separate locations. 

Another benefit of multistop delivery is the ease of communication. As the deliveries have been consolidated, you would only need to communicate with one person for delivery progress updates, rather than with multiple delivery partners. 

2. Expand Your Business 

Every business needs to think about getting the most out of its marketplace, especially in order to increase turnover annually. A strategic option that you can pursue is to diversify your customer base by reaching out to similar customers in new markets. Consider exploring a different segment of your current customer base by selling your products and services to clients in various niches, sectors or geographical regions that are outside your existing territory.  

With Lalamove’s long-haul delivery services, your business can now reach customers outside of your local demographic. By expanding your delivery reach, you can tap into new markets, increase sales, and gain a competitive advantage over businesses that are limited by their delivery capabilities. 

Whether it’s reaching customers in neighbouring cities or across state lines, the ability to deliver anywhere in West Malaysia opens up new growth opportunities for your eCommerce business.

3. Integrates With Existing Online Platforms 

A cost-cutting measure you can take as a business owner is to digitalise your physical processes. By automating physical tasks, you can help free employees’ time and increase business productivity, by saving hours of manual effort daily. Thus, it makes sense to move some of your operations online, by selling your products on an eCommerce platform. 

However, integrating delivery services into your eCommerce platform can often be a complex and costly process. Thankfully, Lalamove’s API and eCommerce plugins offer a seamless solution to simplify technical configurations, revolutionising the way your customers experience online shopping. 

So what does this convenience mean to you? It means you don’t have to create a new website or hire people to code an app for the purpose of adding a delivery function to your existing platforms. With seamless integration, you can offer delivery options to your customers before they proceed with the payment for their purchases.

4. Minimise Loss 

Lalamove’s commitment to reliability and efficiency is further reinforced through its comprehensive GPS tracking system. Real-time tracking allows you to monitor the status of deliveries, enabling you to provide accurate updates to your customers. Lalamove’s account managers can also help optimise your delivery routes and ensure smooth operations, further reducing costs and potential delivery delays.

For added value, Lalamove provides goods protection promise and insurance coverage, safeguarding your packages during transit. This assurance gives you and your customers peace of mind, knowing that their orders are in safe hands and protected against any unforeseen circumstances. 

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Having a customised business logistics solution like Lalamove can be a game-changer for your online eCommerce business. By optimising delivery routes, expanding your business reach, integrating with existing online platforms, and providing reliable tracking and protection, Lalamove enables you to save more and improve operational cost efficiency. 

Embrace the advantages of Lalamove’s wide range of delivery vehicles and make a significant impact on your eCommerce business’s success. Interested in booking a vehicle for your next delivery order? 

Click here to sign up for a Lalamove Business Account for FREE today and enjoy up to RM120 off your first delivery. 

• TAGS:
• Business Logistics
• Lalamove
• Logistics