MAVCOM Revises Passenger Service Charges For Travellers, Introduces New Transfer Fee

Alex Cheong Pui Yin

13th March 2024 - 2 min read

The Malaysian Aviation Commission (MAVCOM) has announced that it will be revising the passenger service charges (PSC) for travellers departing from Malaysia, with the new rates set to take effect from 1 June 2024 to 31 December 2026. Additionally, a new transfer PSC will also be introduced for those who are transferring flights at all Malaysian airports.

In its statement, MAVCOM said that the new and revised PSC rates will range between RM7 to RM73, inclusive of a security charge for the provision of security services at airports. The new rates are as follows:

Type of flights	Departure/Transfer	Current PSC	Revised PSC (1 June 2024 onwards)
Domestic (all airports except Senai International Airport)	Departure	RM11	RM11
Domestic (all airports except Senai International Airport)	Transfer	N/A	RM7
International (from KLIA 1)	Departure	– RM35 (ASEAN destinations) – RM73 (Destination beyond ASEAN)	RM73
International (from KLIA 1)	Transfer	N/A	RM42
International (from KLIA 2 and other airports)	Departure	– RM35 (ASEAN destinations) – RM73 (Destination beyond ASEAN)	RM50
International (from KLIA 2 and other airports)	Transfer	N/A	RM29

In revealing the new rates, MAVCOM clarified that tickets that are issued before 1 June 2024 will not be subjected to the new rates, even if the date of travel occurs on or after 1 June 2024. It also said that it had allowed other airports that are not operated by subsidiaries of Malaysia Airports Holdings Bhd to propose their own tariffs to MAVCOM. These include the Senai International Airport (JHB), Kerteh Airport (KTE), and Tanjung Manis Airport (TGC).

Ultimately, only Senai International Airport decided to implement its own rate structure of between RM10 and RM50 for domestic and international travel. Both Kerteh Airport and Tanjung Manis Airport opted to adopt the revised rates proposed by the commission.

MAVCOM also explained that the revision was a crucial part of its strategy to ensure that travellers are better served and protected, as well as to support the aviation sector amidst evolving market conditions. Furthermore, it said that the introduction of the transfer fee follows in the footsteps of many other airports in other countries, including those in Singapore, Japan, United Kingdom, Germany, and France.

“The PSC tariff announced today reflects the feedback from various stakeholders, aiming to support the industry’s long-term viability, recovery, and competitiveness. By prioritising stability, we have introduced measures to ensure that these rates do not burden passengers, thereby invigorating travel demand and ensuring airport operators maintain financial viability,” said the executive chairman of MAVCOM, Datuk Seri Saripuddin Kasim.

(Source: MAVCOM)

Alex Cheong Pui Yin

Previously covered recruitment-related stories and had a short stint as a copywriter for the property industry. She subsequently developed an interest in investment and robo-advisors.

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Alex Cheong Pui Yin

Previously covered recruitment-related stories and had a short stint as a copywriter for the property industry. She subsequently developed an interest in investment and robo-advisors.

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