8 Reasons Why Your Credit Card Application Got Rejected

Wondering why your latest credit card application got rejected? Fret not, here's eight reasons why the bank might have given you the cold shoulder.

Rejected Credit Card Application

Feeling hurt because your latest credit card application just got rejected? Don't take it too personally as hundreds if not thousands of credit card applications get thrown out on a daily basis. Just cause one bank throws out your application for a credit card, doesn't mean that you're not destined to own one. 

Perhaps you're just applying for the wrong type of card or might need to make several lifestyle changes to improve your credit rating. With that said, here's 8 reasons why your latest credit card application might have been declined.

1) You Made a Mistake While Filling Up The Application Form

Don't laugh, everyone makes mistakes at some point in time so this scenario is entirely feasible. Suffice to say, the Bank cannot process your application if you forgot to fill in or incorrectly wrote down certain information. This is especially true if the information is vital such as your NRIC number for example. To avoid making this simple and at times laughable blunder, it is always advisable to double check all your information before submitting any form.

2) You Don't Earn Enough

A credit card is essentially a tool from which you can borrow money to make purchases and subsequently pay it back later (with interest of course). With that in mind, everytime you apply for a card the bank has to determine whether you have the financial capacity to pay off what you may potentially owe. It is for that very reason that every card has a designated minimum income amount. 

In general, excluding supplementary cards, the minimum income that you need to be earning in order to own the most basic of credit cards is RM24000 per annum. If you earn anything below that, your application is not likely to get approved so you might want to consider just using a debit card for now.

3) You Haven't Borrowed Before

While not quite as bad as bad credit history, applying for a credit with no credit history at all may hinder your application! Even if you meet all the criteria required, lenders like to see that you have a history of managing debt well as this reassures them that you will repay your debt on time. This issue becomes more profound when you choose to apply for a more "advanced" credit card as your first card.

4) You Haven't Been Working Long Enough

This reason generally only applies to individuals who haven't been working for a very long time, namely, fresh graduates. As a general rule of thumb, most banks usually require a minimum working time period (with EPF contribution) of at least 6 months with the same company in order for your credit card application to be approved, assuming all other requirements are met. 

This requirement is usually set in place to ensure that the cardholder has some form of stable income as most employees are typically issued confirmation before the 6 month mark of their tenure with their respective company.

Credit Card Application Denied

5) You Haven't Been Paying Your Existing Current Credit Card Bills Regularly

Whenever you apply for a new credit card, the bank essentially does a sweep of all your previous spending history (credit check). If you presently own or have previously held any credit cards, then the bank will want to look at your history with those cards. For example, if you currently own a credit card and have been repaying all your purchases within the due date in order to keep a low balance, then the bank should have no problem issuing you another card.

Conversely, if you haven't been repaying your bills on time and have started snowballing a large amount of interest or had your card cut due to non-payment, then the bank might be less inclined to issue you a second card. Hence it is extremely important to try to pay down your balances before applying for a credit card if you want to boost your chances of getting an approval. Remember, the more debt you hold, the lower your chances of approval.

6) You've Been Busted for Fraud in The Past

When it comes to Crime, the general rule is “once convicted, never forgotten”. Your criminal record follows you for life and can influence everything from job applications to even credit card applications. The latter is especially true if the crime committed involves monetary fraud. Monetary fraud is formally defined as criminal deception intended to be used for financial gain, examples of which include tax evasion and forgery. 

A blemish such as fraud on your record can severely reduce the bank's confidence in you, which may lead them to deny giving you a credit card.

7) You Already Have Too Many Credit Cards

With an array of different credit cards with various benefits available on the market, it's easy to just go crazy applying for every card that you see. After all, you can never have too many cards right? Wrong! Most banks might be less inclined to issue new cards if the applicant already has a significantly large number of existing cards (e.g. 5 or more). 

Unless you rake in a massive amount of income annually and keep a spotless credit record, don't expect your fifth or sixth credit card application to get approved.

8) You Applied for Too Many Credit Cards At Once

This is especially true when visiting exhibition fairs where swarms of credit card booths await unknowing patrons to snag them into applying for a credit card. As you go from booth to booth applying for card after card, the likelihood of getting all applications approved slowly dissipates. 

As mentioned before, credit card companies usually check everything and anything about you whenever you apply for a new card. Hence, if the bank sees that you're applying for more than one card at the same time, they might be less inclined to grant you an approval.

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Agree or disagree with this post? Questions? You also have your word!

  • Anne

    My problem is my credit card application is rejected without any reason given from the banks.

    • RinggitPlus

      Hi Anne,

      It is difficult to pin point exactly the reason at at times, you could try writing in for a clarification or do your own checks with CCRIS, CTOS, RAM CI and the like.


    • Desmond Maker

      My credit Card was Rejected because my job is too dangerous, Is that possible??

      • RinggitPlus

        Hi Desmond!

        Yes, it is. As we've covered in our other articles before, it's up to the banks to determine whether or not to accept or approve your application. But because of that, don't get discouraged when applying! Other banks may still be able to accept your application.

      • CHOO

        May I Know, why my credit card application is rejected without any reason given from the banks. And also when I call that girl I apply from she, she said will call me back, but no, after that I call she don't want to pickup my phone. It's good service.


        • RinggitPlus

          Hi Choo,

          It's difficult to pinpoint exactly the reason sometimes, you could try writing in for a clarification or do your own checks with CCRIS, CTOS, RAM CI and the like
          Hope this helps!

        • Rasheed

          How long does it take usually for credit card approval?

          • RinggitPlus

            Hi Rasheed,

            It differs from bank to bank, but it can be between 7 to 30 days

          • Tan

            My UOB credit card rejected because of previous application was fail, izit i have to wait few month only can reapply?

            • RinggitPlus

              Not necessarily, you can reapply as soon as you're able to as long as your credit score is not the reason you were rejected.
              We hope this helps!

            • Ray

              I applied for Citibank Cash Back card few days ago and got rejected yesterday. Now I am planning to try go for other banks. Is that possible?
              This is my 1st time registering a credit card.

              • RinggitPlus

                Hi Ray,

                Sure you can. However, we would recommend waiting a week or so while steadily paying off your debts in case your hard inquiries show up in your credit report, which might make banks less likely to approve your application.
                Good luck and we hope this helps!

              • Michael

                I heard Public Bank will not approve any credit card if one already holding 5 or above credit cards with other banks although your income is very solid and with perfect financial record. Is this true?

                • RinggitPlus

                  Hi Michael,

                  If you have 5 credit cards under your name, the issue might not be that your finances aren't in order.
                  It might instead be that you have a high debt service ratio, which can negatively affect your chances of bank approval. We wrote an entire write-up that explains debt service ratio for you here: https://ringgitplus.com/en/blog/Banking-Basics/The-Debt-Service-Ratio-Explained.html
                  Hope this helps!

                • Chan

                  Hello. Mine is rejected because i dont have any credit history. May i know how to apply a credit card for people like me who dont have any credit history?

                • Adam

                  My application was rejected due to my low score, I dont have any credit history except for my PTPTN which i haven't fully repay yet but there is no outstanding charges currently. There was an outstanding payment but I started clearing off my outstanding payment for the past 6 months. Please advise

                • Tyler

                  hi,i get my mbb credit card on 24-5-2017 can i apply other credit card or need to wait after 3 months?

                  • RinggitPlus

                    Hi Tyler,

                    It's recommended that you wait for a while before applying for another card since frequent credit applications might reflect poorly on your credit score.

                  • J.Lee

                    I got rejected twice from Citibank Malaysia for not having a home phone number. *True Story*

                    • m

                      this is true. I agree