20th August 2025 - 1 min read
Hong Leong Bank (HLB) has confirmed that it will stop offering Western Union money transfer services from 1 September 2025. The change applies across all HLB branches and Bureau de Change outlets.
The bank said customers who previously used Western Union can switch to HLB’s existing remittance channels, which remain available for international and domestic transfers. According to the bank, branch staff are on hand to guide customers on suitable alternatives.
Customers with questions are encouraged to speak to staff at their nearest branch or contact the HLB Contact Centre at 03-7626 8899.
Customers who still wish to use Western Union can do so through the Western Union mobile app, available on the App Store and Google Play.
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Samuel writes about personal finance and financial news, focusing on how banking updates, policies, and promotions affect everyday money decisions. He enjoys making complicated financial topics easier to follow. Outside of writing, he spends his time watching TV shows and occasionally convincing himself he will only watch one episode.
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