Indah Water Konsortium (IWK) has partnered with Razer Fintech to offer more payment options for customers paying IWK utility bills, specifically offline and e-wallet payments.
Through this partnership, you can now pay your IWK utility bills at over 2,400 7-Eleven stores across the nation. Eventually, the service will also be made available at more than 1,600 99 Speedmart stores.
These offline payments are conducted with Razer Fintech’s point-of-sale (POS) systems, terminals, and web-based interfaces. To pay, you’ll need to first scan your bill at the cashier counter to confirm the payable amount, and then choose to clear it either with cash or cashless payments.
Alternatively, you can also settle your IWK utility bills using the Razer Pay e-wallet app, effective immediately.
According to the chief executive officer of IWK, Narendran Maniam, IWK’s collaboration with Razer Fintech will resolve the problem of long queues at existing over-the-counter payment avenues. At the same time, it also offers customers the convenience of paying at nearby neighbourhood stores.
“We welcome this partnership and we hope our customers will continue to be supportive as the sewerage charges in Malaysia are among the lowest in the region. Additionally, it has not been revised for more than a quarter for a century ago,” Narendran added.
The chief executive officer of Razer Fintech, Lee Li Meng, further commented that they are committed to delivering practical financial solutions for the public. “Under this partnership, we continue to bridge the gap between offline and online channels. We also view this as a necessary step in our efforts to go paperless for the environment, as well as keeping people safe during these unsure times due to the Covid-19 pandemic,” he said.
In addition to enabling payments for IWK utility bills, Razer Fintech has also recently introduced a new bill payment feature to its Razer Pay app. The feature will allow its users to pay for a variety of services through the app, including Astro subscriptions, postpaid phone bills, local council tax assessments, and water bills.