24th June 2022 - 2 min read
Malaysia Airlines has said that it is currently assessing the need to raise its fuel surcharge, following the sharp increase in global oil prices. It attributed the significant rise in oil prices to the ongoing Russia-Ukraine conflict.
Group chief marketing and customer experience officer of Malaysia Airlines, Lau Yin May stated that its current fuel surcharge is as low as US$8 (approximately RM35.30). She further noted that the surcharge that is borne by passengers only covers 10% of the increased fuel cost; meanwhile, the remaining 90% is absorbed by the carrier.
Additionally, Lau remarked that other airlines around the world are gradually increasing their fuel surcharges to cope with the rising oil prices. She also shared that the spike in oil prices then had severely affected Malaysia Airlines, prompting it to impose a fuel surcharge beginning late last March.
For now, Lau commented that Malaysia Airlines has not set a time frame as to when it plans to raise its fuel surcharge, as well as the final figures. However, she said that the airline is constantly reviewing this matter as it has to remain competitive. In determining the fuel surcharge increase, the company also needs to ensure that its services can still be afforded by its customers, she added.
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